Under attack right now? Do NOT turn off machines. Disconnect from network if ransomware. Call immediately.

0203 834 9728
Emergency Response Available 24/7
— Emergency Cyber Security Support · London · 15-Min Response

CYBER ATTACK?
CALL NOW.

If your business is under cyber attack — call 0203 834 9728 immediately. Coreitech's emergency cyber security team responds within 15 minutes, 24/7. We contain ransomware, recover from breaches, and stop attacks in their tracks.

15-minute response SLA — 24/7, 365 days
Senior security engineer — not a call centre
Ransomware, BEC, data breach, account takeover
On-site emergency response — London same day
GDPR ICO notification guidance included
— Immediate Actions

If you're under attack
right now — do this

Wrong actions in the first 60 minutes can destroy evidence and make recovery impossible. Follow this exactly.

01
Call Coreitech immediately: 0203 834 9728
Do not try to fix it yourself — you may destroy forensic evidence or spread the infection. Our engineers respond in 15 minutes, 24/7.
02
Do NOT turn off affected machines
Unless specifically instructed to. Powering down destroys volatile memory containing crucial forensic evidence needed for investigation and recovery.
03
If ransomware: disconnect from the network
If you can see files actively encrypting, physically unplug network cables or disable WiFi on affected devices. This stops spread — but do NOT power them off.
04
Do not pay the ransom
~30% of businesses that pay never receive a working decryption key. Payment marks you for repeat attacks. We explore all recovery options first.
05
Preserve all evidence
Screenshot ransom notes and error messages before touching anything. Note the exact time you first noticed the issue. Don't delete suspicious emails, files, or logs.
06
Notify your cyber insurer
Most UK cyber policies require immediate notification of suspected incidents. Delayed notification can invalidate your claim. Call them in parallel — not after resolution.
— Incidents We Handle

Every type of cyber incident,
handled fast

Ransomware Attack

Files actively encrypting. Immediate network isolation, containment, forensic investigation, and recovery from clean backups. We aim to contain active ransomware within 30 minutes of engagement.

Business Email Compromise

Email account hacked, payments diverted, or executive impersonated. Immediate account lockdown, access audit, password reset cascade, and notification of affected parties.

Data Breach

Suspected or confirmed data exfiltration. Immediate containment, forensic investigation, scope assessment, and GDPR ICO notification guidance (72-hour window).

Account Takeover

Microsoft 365, banking, or business system accounts compromised. Emergency lockdown, admin account reset, sign-in audit, and conditional access enforcement.

Malware / Virus Infection

Active malware on endpoints or servers. Immediate isolation of infected devices, full threat removal, system reimaging if required, and clean restore from backup.

Network Intrusion

Unauthorised access detected on your network. Immediate isolation, forensic investigation to establish dwell time and lateral movement, remediation and hardening report.

— FAQ

Emergency cyber security
questions answered

Q.What should I do if my business is under a cyber attack right now?

Immediately: (1) Call Coreitech on 0203 834 9728 — our security engineers respond within 15 minutes 24/7; (2) Do NOT turn off affected machines — this destroys forensic evidence; (3) If ransomware is actively encrypting files, physically disconnect affected devices from the network immediately (unplug ethernet, disable Wi-Fi); (4) Do not pay the ransom before speaking to us — around 30% of businesses that pay never get their data back; (5) Preserve all evidence — screenshot ransom notes, don't delete suspicious emails.

Q.What is emergency cyber security support?

Emergency cyber security support is immediate, unplanned incident response for businesses experiencing an active cyber attack or security breach. Coreitech's emergency response service provides a senior security engineer within 15 minutes of contact — available 24/7, 365 days a year. We handle ransomware, business email compromise, data breaches, account takeovers, network intrusions, and any other active security incident.

Q.How quickly can Coreitech respond to a cyber incident?

Our target response time for emergency cyber security incidents is 15 minutes — that's time to a live senior engineer, not an automated acknowledgment. For active ransomware or confirmed breaches, we also have on-site emergency response available in Central London typically within 1–2 hours.

Q.Do I need to pay the ransomware ransom?

No — not without exhausting all other options first. Approximately 30% of UK businesses that pay a ransomware ransom never receive a working decryption key. Payment funds criminal operations and marks you as a target for repeat attacks. Coreitech will investigate backup viability, explore decryption options, and advise on the full range of recovery options before any payment decision is made.

Q.What is the GDPR notification requirement for a data breach?

Under UK GDPR, if a cyber incident results in a breach of personal data that risks the rights and freedoms of individuals, you must report it to the ICO within 72 hours of becoming aware of it. Failure to notify, or being found to have inadequate security controls, can result in significant ICO fines. Coreitech helps you assess whether notification is required, prepares the ICO submission, and documents your response for regulatory purposes.

Q.Do you provide on-site emergency cyber security support in London?

Yes. For active incidents where remote response is insufficient — particularly ransomware with network-wide encryption, physical infrastructure compromise, or complex forensic investigation — Coreitech provides on-site emergency response in London. Most Central London, City, Canary Wharf, and Southwark businesses can be reached within 1–2 hours of initial contact.

Q.What happens after the emergency incident is contained?

After containment and recovery, Coreitech produces a full written incident report: root cause analysis (how did the attacker get in?), forensic timeline of the attack, scope of compromise (what data was accessed or encrypted?), remediation steps completed, and recommended hardening to prevent recurrence. We also assist with cyber insurance claim documentation and any regulatory notification requirements.

Under attack right now?

Don't wait. Every minute matters in a cyber incident. Our engineers respond in 15 minutes, 24/7.

0203 834 9728

Or email emergency@coreitech.co.uk