IT SUPPORT
HOUSING
ASSOCIATIONS
Coreitech provides specialist IT support for housing associations and social housing providers — RSH compliance, Capita/MRI platform expertise, cyber security, and Cyber Essentials.
Managed IT for Housing Associations
All-inclusive managed IT for registered providers, housing associations, and ALMOs. Reliable helpdesk, 24/7 monitoring, on-site engineers, and fixed monthly pricing.
Cyber Security for Social Housing
Cyber security protecting tenant data and housing management systems — ransomware protection, email security, endpoint detection, and Cyber Essentials certification.
Housing Management Software Support
Expert support for Capita One, MRI Housing, Civica Housing, Aareon QL, and Orchard Housing. We understand housing management platform dependencies and integrations.
Microsoft 365 & Cloud for Housing
Microsoft 365 deployment and management for housing associations — Teams for dispersed teams, SharePoint for policy documents, Intune MDM for mobile housing officers.
Regulatory Compliance IT Governance
IT governance aligned to Regulator of Social Housing (RSH) standards and GDPR. Data protection controls, access management, audit trails, and breach response procedures.
Digital Inclusion & Tenant-Facing IT
IT infrastructure supporting digital services for tenants — online portals, repair reporting systems, and the connectivity that supports digital inclusion programmes.
FAQs — IT support for housing associations
Q.What IT support do housing associations need?
Housing associations operate across multiple sites with dispersed teams of housing officers, maintenance staff, and central office teams. Key IT requirements include reliable housing management software (Capita, MRI, Civica), secure handling of tenant personal and financial data under GDPR, mobile IT for remote housing officers, Cyber Essentials certification for regulatory compliance, and business continuity planning. Coreitech provides managed IT built for the public sector-adjacent demands of social housing.
Q.Do you support housing associations with RSH regulatory requirements?
Yes. The Regulator of Social Housing (RSH) and the Sector Risk Profile highlight cyber security as a key governance risk for housing associations. We help housing providers implement the IT controls expected by the RSH — access management, audit trails, incident response procedures, staff training, and Cyber Essentials certification — and help document these for board-level governance reporting.
Q.Can you support our Capita or MRI housing management system?
Yes. We have experience supporting Capita One, MRI Housing, Civica Housing, Aareon QL, and other housing management platforms. We manage the underlying server and database infrastructure, user administration, integrations with payment and repair systems, and provide first-line support to housing staff.
Q.How do you help housing associations achieve Cyber Essentials?
Cyber Essentials is increasingly expected of housing associations as part of RSH governance requirements and is required for government-funded programmes. We provide full gap assessment, remediation, and certification support. Most housing associations achieve Cyber Essentials certification within 4–6 weeks.
Q.How much does IT support for a housing association cost?
Managed IT support for housing associations is typically priced on a per-user or per-site basis depending on the size and complexity of the organisation. Per-user costs typically range from £60–£95 per user per month. We provide fixed monthly pricing with no hidden charges.