IT SUPPORT
INSURANCE
BROKERS UK
Coreitech provides specialist managed IT support for insurance brokers — FCA-regulated intermediaries, Lloyd's market brokers, and independent insurance firms. Platform expertise, cyber security, and compliance-aligned IT.
Managed IT Support for Insurance Brokers
All-inclusive managed IT for Lloyd's brokers, independent brokers, and insurance intermediaries. Unlimited helpdesk, proactive monitoring, on-site engineers, and fixed monthly pricing per user.
Cyber Security & FCA Compliance IT
Enterprise cyber security aligned to FCA expectations — endpoint detection, email security, dark web monitoring, and Cyber Essentials certification. Essential for FCA-regulated broker firms.
Microsoft 365 for Insurance Brokers
Microsoft 365 Business Premium deployment, migration, and management. Teams, SharePoint, Intune MDM, Entra ID — fully configured for the compliance and audit trail requirements of regulated brokers.
Cyber Essentials for Brokers
End-to-end Cyber Essentials and CE+ certification for insurance broker firms. Required for Lloyd's market participation, FCA compliance evidence, and enterprise client supply chains.
Broker Platform & CRM Support
Expert support for Applied Epic, Acturis, CDL Strata, Salesforce, and other insurance broker management systems. We understand broker platform dependencies and integrations.
Data Protection & GDPR IT Governance
IT governance aligned to FCA SYSC rules and GDPR. Data retention policies, access controls, audit logging, DSAR support, and breach response planning for regulated brokers.
10 Questions Every Insurance Broker Should Ask Their IT Provider
A practical guide for insurance broker businesses evaluating IT support providers — the questions to ask, the red flags to watch for, and the compliance requirements that matter for your sector.
- Can you support FCA compliance IT requirements for regulated broker firms?
- Do you provide enterprise cyber security — endpoint detection, email security, dark web monitoring?
- Can you implement Cyber Essentials certification for broker due diligence?
- Do you secure client policy and claims data to GDPR standards?
- Can you manage Microsoft 365 with conditional access and DLP policies?
+ 3 more critical questions inside the full guide.
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FAQs — IT support for insurance brokers
Q.What IT support do insurance brokers need that's different from other businesses?
Insurance brokers operate under FCA regulation, which requires robust IT controls around data security, audit trails, business continuity, and client data protection under GDPR. Brokers also rely on specialist platforms like Applied Epic, Acturis, and CDL Strata — software that generalist IT providers often have no experience with. Coreitech provides IT support built around the specific operational and regulatory needs of FCA-regulated insurance intermediaries.
Q.How do you help insurance brokers meet FCA IT requirements?
The FCA's SYSC rules require regulated firms to have appropriate systems and controls. We implement MFA across all systems, endpoint detection and response, encrypted communications, role-based access controls, comprehensive audit logging, and business continuity planning. We document your security posture to support FCA regulatory returns and PI insurance renewals.
Q.Can you support Lloyd's of London market brokers?
Yes. We have experience supporting Lloyd's market brokers with the specific IT requirements of the Lloyd's marketplace — including Lloyd's market systems, Crystal compliance, and the network and security requirements for Lloyd's building access and remote market access.
Q.How much does IT support for an insurance broker cost?
Managed IT support for insurance brokers typically costs £75–£120 per user per month, reflecting FCA compliance requirements and specialist platform knowledge. This covers unlimited helpdesk, on-site support, 24/7 monitoring, Microsoft 365 management, cyber security, and broker platform support.
Q.Do you help insurance brokers achieve Cyber Essentials certification?
Yes. Cyber Essentials is increasingly required for Lloyd's market participation and FCA-regulated firm compliance evidence. We provide full gap assessment, remediation, and certification support. Most broker firms achieve certification within 3–4 weeks.