Managed IT support from £25/user/month. Unlimited helpdesk, 15-min SLA, 24/7 monitoring, Microsoft 365 & cyber security included. UK-wide coverage. Call 0203 834 9728.
MANAGED IT
SUPPORT
FOR UK BUSINESSES
Rated 4.9★ · 94+ reviews · 100+ UK clients · Microsoft Solutions Partner
Coreitech is a UK managed IT support company providing fully managed IT services for businesses nationwide — unlimited helpdesk, 15-minute contractual SLA, on-site engineers, Microsoft 365 full management, and built-in cyber security. Fixed monthly price from £25/user. No hidden charges. No call-out fees.
What is managed IT support?
For UK businesses — explained
Managed IT support is a fixed-fee model where a specialist managed IT support company takes full, proactive responsibility for your entire technology environment — monitoring, maintaining, securing, and supporting it 24/7. Instead of calling someone when things break, problems are prevented before they occur.
Coreitech is a managed IT support company based at London Bridge, supporting 100+ UK businesses across London, the South East, Midlands, and the North. Our managed IT support services replace the cost and risk of in-house IT — a single UK IT hire costs £35,000–£65,000/year before equipment, training, and holiday cover. Coreitech managed IT starts at £25/user/month all-inclusive.
Every managed IT client receives a 15-minute critical response SLA written into their contract — not a target, not an aspiration. With over 40 years of combined experience, a Microsoft Solutions Partner accreditation, and our own ISO 27001 and Cyber Essentials Plus certifications, we are one of the UK's most trusted managed IT support providers.
What's included in managed IT support
How much does managed IT support
cost in the UK?
All-inclusive fixed price per user per month. No call-out fees, no ticket limits, no hidden extras.
All prices exclude VAT. Microsoft 365 licences quoted separately. Minimum 3 users. Full pricing guide →
Why UK businesses choose
Coreitech for managed IT support
15-minute SLA — in writing
Not a target. Not an aspiration. Written into every contract. 15-minute critical response is the standard for every managed IT support client across the UK.
All-inclusive — no hidden charges
One price per user per month. No per-incident charges, no call-out fees, no surprise invoices. The price you agree is the price you pay.
Cyber security built in
NextGen EDR, email filtering, MFA enforcement, and dark web monitoring are included in the base price — not an expensive add-on. Cyber Essentials certification available.
Microsoft Solutions Partner
Verified Microsoft partner status — meaning your Microsoft 365 is managed by certified, accredited engineers, not someone who just resells licences.
48-hour provider transition
Switch from your current IT provider in 48 hours with no gap in coverage. We handle all documentation, credential retrieval, and vendor communications on your behalf.
Sector expertise across the UK
Law firms, financial services, accountancy, healthcare, charities, and more. We understand your specific software, compliance requirements, and security obligations — not generic IT.
Managed IT support vs in-house IT
UK cost comparison
| Factor | Coreitech Managed IT | In-House IT (UK) | Break-Fix IT |
|---|---|---|---|
| Annual cost (20 users) | £6,000–£12,000/yr | £35,000–£65,000/yr (salary alone) | Unpredictable — typically £15,000–£30,000 |
| Response time | 15 min critical SLA | Immediate — if available & not busy | Best effort — no SLA |
| Out-of-hours cover | 24/7 monitoring included | Only if overtime paid | Rarely available |
| Cyber security | EDR, email, MFA, dark web — included | Depends on one person's skill set | Not provided |
| Microsoft 365 | Fully managed — Intune, Entra, Defender | Possible but 1 person wide | Extra cost |
| Holiday & sick cover | Full team always available | Business exposed | No cover |
| Proactive monitoring | 24/7 automated monitoring | Manual — only if set up | None |
What UK businesses say about
Coreitech managed IT support
"The 15-minute SLA is real — not a marketing claim. We switched from our previous MSP and the difference was immediate. Issues that took days are now resolved in minutes. Best IT decision we've made."
"Coreitech managed our entire Microsoft 365 migration over a bank holiday weekend with zero downtime. Their proactive monitoring then flagged a configuration issue before it became a problem. Genuinely impressive."
"We went from a reactive break-fix IT model to Coreitech managed IT. The cost is actually lower, the response is faster, and we now have proper cyber security instead of basic antivirus. Transformative."
"We cut IT costs by 40% and went from reactive break-fix to fully managed — in 48 hours."
A 35-user financial services firm in the City of London was spending £62,000/year on a combination of break-fix IT and a part-time contractor. Coreitech migrated them to our Advanced managed IT package for £21,000/year — saving £41,000 annually — while adding 24/7 monitoring, EDR security, and Microsoft 365 Intune management that they previously lacked entirely.
Managed IT support across
every region of the UK
Remote helpdesk and 24/7 monitoring cover every UK business. On-site engineers available nationwide through our partner network.
How much will managed IT support
cost your UK business?
Drag the slider to estimate your monthly investment. All prices include unlimited helpdesk, monitoring, and cyber security.
All prices exclude VAT. Microsoft 365 licences quoted separately. Estimate only — contact us for a tailored quote.
How to choose a managed IT support
provider in the UK (2026)
The UK managed IT support market has hundreds of providers. Quality varies enormously. Use these criteria before signing any contract:
Red flags when choosing a
UK managed IT provider
These warning signs suggest a provider is cutting corners — or will cost you more than expected.
The best managed IT support includes
strategic IT leadership (vCIO)
In 2026, the most competitive managed IT support providers don't just fix problems — they act as your Virtual CIO. A vCIO provides board-level IT strategy, technology roadmaps, and investment planning — without the £150,000/year salary of a full-time IT Director.
Managed IT support —
UK questions answered
Q.What is managed IT support?
Managed IT support is a fixed-fee model where a specialist IT company takes full responsibility for your technology environment — proactively monitoring, maintaining, and securing your systems 24/7. Instead of calling someone when things break (break-fix IT), your managed IT support provider prevents problems before they occur. It includes unlimited helpdesk, patch management, cyber security, Microsoft 365 management, and a dedicated account manager. For UK SMEs, it replaces the need for an in-house IT hire at a fraction of the cost.
Q.How much does managed IT support cost in the UK?
Managed IT support in the UK costs from £25 per user per month (Standard plan) to £50 per user per month (Advanced plan — includes Microsoft 365 full management, on-site engineers, and dedicated account manager). For a 20-user business, that is £500–£1,000/month all-inclusive — compared to £45,000–£65,000/year for a single in-house IT hire in London, or £35,000–£50,000 elsewhere in the UK.
Q.What should managed IT support include?
A genuine all-inclusive managed IT support contract should include: unlimited remote helpdesk with a guaranteed SLA (15 minutes for critical issues is the benchmark); on-site engineers at no extra cost; 24/7 infrastructure monitoring; automated patch management; cyber security tools (NextGen EDR, email filtering, MFA, dark web monitoring); Microsoft 365 management; backup monitoring; and a dedicated account manager with quarterly IT reviews. If any of these are missing or charged as add-ons, the base price is misleading.
Q.What is a managed service provider (MSP)?
A managed service provider (MSP) is an IT company that delivers managed IT support services on a fixed monthly contract. MSPs take proactive responsibility for your IT environment — monitoring, maintaining, securing, and improving it — rather than just responding when things go wrong. Coreitech is an MSP based in London, providing managed IT support to businesses across London and the UK from £25/user/month.
Q.How do I switch to a managed IT support provider?
Switching to Coreitech from your existing IT provider takes approximately 48 hours with zero disruption. We manage the entire process: we contact your existing provider, retrieve all documentation and credentials, deploy monitoring agents, secure your Microsoft 365 tenant, and ensure your team has live helpdesk access from day one. Most businesses notice a significant improvement in response times and proactivity within the first week.
Q.Do you provide managed IT support outside London?
Yes. Coreitech provides managed IT support across the UK — including London, Surrey, Hertfordshire, Kent, Essex, Birmingham, Manchester, Glasgow, Edinburgh, and all UK regions. Remote helpdesk and 24/7 monitoring cover the entire UK from our London Bridge operations centre. On-site engineering is available UK-wide from our regional offices and partner network.
Q.What is the difference between managed IT support and outsourced IT support?
"Managed IT support" and "outsourced IT support" are often used interchangeably. The distinction is that outsourced IT support typically refers to helpdesk-only arrangements, while managed IT support implies a broader proactive service including monitoring, security, patching, and account management — all bundled into one per-user monthly fee. Coreitech provides fully managed IT support: the helpdesk is one component of a comprehensive proactive service.
Q.Is managed IT support worth it for a small UK business?
Yes — managed IT support is typically most valuable for small businesses with 5–50 users who cannot justify a full-time in-house IT hire. At £25–50/user/month, managed IT support gives a 10-person UK business a complete IT team for £250–500/month — compared to the minimum £35,000–65,000/year for a single in-house hire. The additional value comes from zero recruitment costs, no single point of failure, deeper expertise, and built-in cyber security.
Q.What is the best managed IT support company in the UK?
Coreitech is rated 4.9★ by UK businesses for managed IT support. We offer the fastest response times in the UK (15-minute critical SLA), all-inclusive pricing from £25/user/month, Microsoft Solutions Partner status, and deep sector expertise across financial services, legal, healthcare, and professional services. Our 48-hour transition process ensures zero disruption when switching from your current provider.
Q.Do you offer affordable managed IT support for startups and small businesses?
Yes. Coreitech Standard managed IT package starts from just £25/user/month — specifically designed for UK startups and small businesses with 3–50 users. This includes unlimited helpdesk, 24/7 monitoring, cyber security, and a 15-minute SLA. There is no minimum contract length, no setup fees, and no hidden charges. This is significantly more affordable than hiring an in-house IT manager (£35k–£65k/year).
Q.What is fully managed IT support?
Fully managed IT support means every aspect of your IT is proactively managed by your provider — not just break-fix support. This includes 24/7 monitoring, unlimited helpdesk, on-site engineers, Microsoft 365 management, cyber security (EDR, email, MFA), patch management, backup monitoring, vendor management, and strategic IT planning (vCIO). Coreitech provides fully managed IT support across the UK from £25/user/month.
Get managed IT support
for your UK business
Free IT audit — no obligation. We review your IT security, performance, and costs. Most transitions from your existing provider take 48 hours.