IT SUPPORT
FOR PR
AGENCIES UK
Coreitech provides specialist IT support for PR and communications agencies across London and the UK. Cision, Meltwater, Mac and Windows — rapid onboarding, client data security, and IT that keeps pace with agency life.
IT that keeps pace with
agency speed
PR agencies move fast — new business is won and lost on speed, new starters need to be productive from day one, and the technology stack changes constantly. IT that can't keep up costs agencies billable time and client confidence.
Coreitech provides managed IT built around agency pace — same-day new starter onboarding, Mac and Windows expertise, and support for every tool in your PR tech stack from Cision to Slack to Adobe Creative Cloud. Proactive monitoring means IT issues are resolved before they interrupt client work.
Managed IT for PR Agencies
All-inclusive managed IT for PR and communications agencies — unlimited helpdesk, proactive monitoring, on-site engineers. Built around the fast-paced creative environment of agency life with rapid onboarding for new starters.
PR & Media Monitoring Tools
Support for Cision, Meltwater, Mention, Brandwatch, Prezly, Prowly, Agility PR, and all major PR software platforms. We understand the API dependencies and CRM integrations of PR tech stacks.
Cyber Security for PR Agencies
Enterprise cyber security protecting client campaign data, press contact databases, and confidential new business pitches. Email phishing defence, MFA on all agency systems, endpoint detection, and dark web monitoring.
Microsoft 365 & Adobe for Agencies
Microsoft 365 Business Premium and Adobe Creative Cloud management for PR agencies. SharePoint for client asset management, Teams for client collaboration, and Intune MDM for agency devices including MacBooks.
Client Data & NDA Protection
IT governance protecting commercially sensitive client campaigns, embargoed press releases, and NDA-covered new business intelligence. Secure collaboration platforms for client file sharing replacing insecure email.
Rapid Onboarding & Mac Support
New staff IT onboarding in hours, not days. Apple Mac management (M-series MacBooks) alongside Windows environments. Remote setup for hybrid PR teams working from home, events, and client offices.
IT support for PR agencies:
common questions
Q.What IT support do PR agencies need?
PR agencies need IT that can keep up with the pace of agency life — rapid new starter onboarding, Mac and Windows support, PR tool stack management (Cision, Meltwater, Brandwatch), Adobe Creative Cloud, and the collaborative Microsoft 365 environment that modern agencies depend on. Cyber security is increasingly critical as PR agencies hold confidential campaign data, embargoed press releases, and new business intelligence.
Q.Can you support Cision, Meltwater, and PR monitoring tools?
Yes. We support all major PR and media monitoring platforms including Cision, Meltwater, Mention, Brandwatch, Prezly, Prowly, Agility PR, Vuelio, and ResponseSource. This includes SSO integration, API connectivity, user management, and troubleshooting platform-specific issues that require understanding of how these tools integrate with agency email and CRM systems.
Q.Do you support Mac as well as Windows in agencies?
Yes. Many PR agencies run mixed Mac and Windows environments — creative staff on MacBooks, finance and admin on Windows. We manage both platforms from a single managed IT service, deploying Jamf or Intune for Mac management alongside Windows device management. No need for separate Mac-only IT support.
Q.How quickly can you onboard new starters for a PR agency?
Same-day or next-day new starter onboarding is standard for our PR agency clients. We use Intune/Autopilot for Windows and Jamf for Macs — devices can be configured remotely and ready for a new starter on their first morning without any manual setup. Email, Microsoft 365, PR tools access, and Slack are all provisioned before day one.
Q.How do PR agencies protect confidential client campaigns?
The most important controls: Microsoft 365 with proper Sensitivity Labels (marking confidential documents and restricting sharing), SharePoint access controls ensuring client campaign data is only accessible to the relevant team, MFA on all accounts to prevent unauthorised access, and secure file sharing links instead of email attachments for client collaboration. Coreitech implements all of these as part of managed IT for PR agencies.
Q.How much does IT support cost for a PR agency?
Managed IT support for PR agencies costs £25/user/month (Standard — unlimited helpdesk, monitoring, on-site, Mac and Windows support) or £50/user/month (Advanced — adds Microsoft 365 management, cyber security, dedicated account manager). PR tool support (Cision, Meltwater, etc.) is included in all plans.
IT support built for
PR agencies
Free agency IT audit — we'll review your tech stack, Mac/Windows environment, client data security, and new starter process.