IT support pricing in London: £25/user/month (Standard) — £50/user/month (Advanced, most popular). All packages include unlimited helpdesk, cyber security, and on-site engineers. No hidden charges.
IT SUPPORT
PRICES
LONDON 2026
Fully managed IT support from £25 per user per month. No call-out fees, no per-ticket limits, no hidden extras. Cyber security included in every package.
All prices exclude VAT. Microsoft 365 licences quoted separately. Minimum 5 users.
No hidden extras —
what you get in every package
Unlimited helpdesk
No ticket limits, no per-incident charges. Call or email — unlimited remote support for all users.
Cyber security
NextGen AV, email security, dark web monitoring, and patch management — security is not an add-on.
On-site engineers
When remote support isn't enough, an engineer comes to you. Included — no call-out fee.
Microsoft 365
Licencing, configuration, security, and management of Teams, SharePoint, and OneDrive.
15-min response SLA
Critical issues responded to within 15 minutes. Documented SLA on every contract.
Account management
A dedicated account manager who knows your business, conducts quarterly reviews, and manages vendors on your behalf.
IT support pricing
questions answered
Q.What is included in Coreitech's IT support pricing?
All Coreitech managed IT packages include: unlimited remote helpdesk support, proactive 24/7 monitoring, automated patch management, NextGen antivirus, email security, and monthly IT reporting. The Advanced plan adds Microsoft 365 management, Intune MDM, on-site engineer visits, and a dedicated account manager. Pricing starts from £25/user/month with no call-out fees or hidden extras.
Q.Are Microsoft 365 licences included in the price?
Microsoft 365 licences are not included in the management fee (Microsoft charge for these separately), but we procure them at partner pricing and manage billing on your behalf. We recommend Microsoft 365 Business Premium for most clients — we configure, manage, and monitor the full environment as part of the Advanced plan.
Q.Is there a minimum contract length?
Our standard managed IT contracts are 12 months, with monthly rolling options available at a small premium. Most clients choose 12-month contracts for pricing certainty and to allow us to properly onboard, document, and optimise their environment.
Q.What are the on-site response times?
For central London businesses (EC, SE1, WC, W1), on-site response is typically 45–90 minutes from our London Bridge headquarters. Outer London is typically 60–120 minutes. We schedule proactive on-site visits monthly for all Advanced plan clients.
Q.Do you charge extra for project work?
Day-to-day IT management and standard moves/adds/changes are included in your monthly fee. Larger project work (office moves, new server deployments, migrations) is quoted separately at a fixed project price. We provide a detailed scope and fixed price upfront — no hourly billing surprises.