IT SUPPORT
E-COMMERCE
& FULFILMENT
Coreitech provides managed IT support for e-commerce and online retail businesses — platform infrastructure, warehouse IT, PCI DSS, and cloud scalability for peak trading.
Managed IT for E-commerce Businesses
All-inclusive managed IT for e-commerce and fulfilment businesses — reliable helpdesk, 24/7 uptime monitoring, warehouse IT support, and fixed monthly pricing per user.
PCI DSS Compliance & Cyber Security
PCI DSS-aware IT controls for businesses handling card payments — secure network segmentation, endpoint protection, patch management, and Cyber Essentials certification.
Cloud Infrastructure & Scalability
AWS, Azure, and Google Cloud management for e-commerce businesses. Auto-scaling for peak trading (Black Friday), CDN management, and platform reliability monitoring.
Warehouse & Fulfilment IT
Warehouse management system (WMS) support, barcode scanner infrastructure, Wi-Fi for warehouse operations, label printing systems, and last-mile integration IT.
E-commerce Platform Support
Shopify, WooCommerce, Magento, BigCommerce, and bespoke platform support. Integration support for ERP, 3PL, and marketplace (Amazon, eBay, TikTok Shop) connections.
Backup & Disaster Recovery
Business continuity planning for e-commerce — automated backups of platform data, order management systems, and customer databases. RTO planning to minimise downtime during peak periods.
FAQs — IT support for e-commerce
Q.What IT support do e-commerce businesses need?
E-commerce businesses have IT demands that span both office operations (Microsoft 365, email, CRM) and technical platform infrastructure (website hosting, cloud scalability, payment processing, ERP integration). Warehouse and fulfilment operations add further complexity — Wi-Fi, barcode scanners, WMS software, label printers, and 3PL integrations. Coreitech provides managed IT across the entire e-commerce technology stack.
Q.Can you help us prepare for peak trading periods like Black Friday?
Yes. We work with e-commerce businesses before peak trading periods to review their cloud infrastructure scalability, hosting capacity, CDN configuration, and monitoring alerts. We ensure you have sufficient compute resources, that your team has priority support access during peak periods, and that backup and recovery procedures are tested and ready.
Q.Do you support PCI DSS compliance for e-commerce businesses?
Yes. If you process, store, or transmit cardholder data, PCI DSS compliance is required. We help e-commerce businesses implement PCI DSS-aligned IT controls — network segmentation separating cardholder data environments, patch management, access controls, logging, and vulnerability scanning. We also help businesses assess whether hosted payment solutions (Stripe, Adyen) reduce their PCI DSS scope.
Q.Can you support our warehouse management system?
Yes. We support Linnworks, Brightpearl, Khaos Control, and other WMS platforms — including the Wi-Fi infrastructure, barcode scanner devices, handheld terminals, and label printers that warehouse operations depend on. We provide on-site engineer support for warehouse IT infrastructure.
Q.How much does IT support for an e-commerce business cost?
Managed IT support for e-commerce businesses typically costs £65–£100 per user per month for office staff, with warehouse infrastructure priced separately based on site requirements. We provide one fixed monthly price with no hidden call-out fees.