Switching IT provider in London? Coreitech transitions you in 48 hours — zero downtime. We manage the full handover, serve notice on your behalf, and provide a named account manager from day one. From £25/user/month.
SWITCH IT
PROVIDER
LONDON — IN 48 HOURS
Unhappy with your current IT support? We transition London businesses in 48 hours — zero downtime, zero disruption, full handover managed by us.
Switching IT provider sounds complicated. It isn't — when the new provider manages it. Coreitech has transitioned hundreds of London businesses away from underperforming IT companies. We handle notice, documentation, access handover, and onboarding. Your staff just get a better helpdesk number.
"The transition from our previous IT provider was seamless — 48 hours, no disruption whatsoever. Coreitech managed all the communication with our outgoing provider and our staff didn't notice a thing, except that IT problems now actually get fixed."
— Operations Director, Professional Services Firm, City of London
Why London businesses
switch IT provider
If three or more of these apply to your current IT provider, it's worth investigating a switch. The cost of staying with the wrong provider is higher than most businesses realise.
Slow or inconsistent response times
Waiting hours or days for a reply on support tickets. No defined SLA, or SLAs that aren't met. Your team works around IT problems because raising a ticket takes longer than struggling through.
Reactive — never proactive
Your provider acts when things break, not before. No monitoring, no patching, no preventative maintenance. You only hear from them when something has already failed.
Cyber security not taken seriously
No mention of Cyber Essentials, no EDR, no email security controls, no patch management. You have no real visibility into whether your business is at risk.
No account management or consistency
You deal with a different person every time. Nobody really knows your business, your systems, or your growth plans. IT is treated as break-fix, not partnership.
Hidden charges and unpredictable bills
Call-out fees, per-incident charges, extras for on-site visits. The monthly bill never matches what was quoted. You can't budget for IT because the costs keep moving.
No IT roadmap or strategic guidance
Your provider keeps the lights on but offers no technology direction. No recommendations, no roadmap, no input on cloud strategy, licensing, or security improvements.
Businesses calculate the cost
of switching. They rarely calculate
the cost of staying.
The disruption of switching IT provider is visible and feels risky. The cost of staying with a provider that isn't performing is invisible — it compounds quietly in staff productivity, security exposure, missed efficiencies, and compliance gaps.
Every month you delay a switch is another month of that cost. And in most cases, the fear of switching is significantly worse than the switch itself — especially when the new provider manages the transition for you.
How we transition you to Coreitech
in 48 hours
No disruption to your staff. No gap in IT support. We manage the entire process.
What your IT provider
should deliver from day one
This is the baseline a competent managed IT provider should meet. If your current provider doesn't deliver these, it's not a temporary issue — it's a structural one.
What London businesses say after
switching to Coreitech
"The transition was seamless — 48 hours, zero disruption. Coreitech managed all the communication with our outgoing provider. Our staff just noticed that IT problems now actually get resolved. The response times are a different world to what we had before."
"We put off switching for 18 months because we were worried about disruption. It took less than a day and we haven't looked back. Coreitech set up monitoring, sorted our Microsoft 365 licences, and had a helpdesk running before 9am on day two."
"Our previous IT company had been "managing" us for 4 years but couldn't tell us if our backups actually worked. Within the first week Coreitech had tested our DR, found three things that needed fixing, and fixed them. Genuinely proactive."
Switching IT provider —
questions answered
Q.How do I switch IT provider without disruption?
Switching IT providers is straightforward when properly managed. Coreitech handles the full transition: we document your current environment remotely, deploy our monitoring and security tools, configure helpdesk access, and manage communication with your outgoing provider. Most transitions complete within 48 hours with zero downtime for your staff. We time the switchover to avoid peak business periods and provide a named account manager from day one.
Q.What happens to my data when I switch IT provider?
Your data never moves during an IT provider switch — we take over management of your existing infrastructure. If your previous provider ran remote monitoring software (RMM), we replace it with ours. If they managed Microsoft 365 or cloud services, we take over admin access and revoke their access at switchover. We audit all user accounts and permissions as part of onboarding to ensure no residual access remains.
Q.Can I switch IT provider mid-contract?
It depends on your current contract. Most IT support contracts have a notice period of 30–90 days. We can review your existing contract, advise on exit clauses, and in some cases help you exit early if your current provider has materially failed to meet their SLAs. We give honest advice before you commit to anything — if staying out your notice period is the right call, we'll tell you.
Q.How long does switching IT provider take?
The technical transition typically takes 24–48 hours. Total elapsed time from initial contact to full go-live is usually 2–4 weeks — allowing time for contract review, proposal agreement, and scheduling the onboarding. We can move faster if there's urgency (e.g. your current provider relationship has broken down or you've had a security incident).
Q.Will my staff notice any disruption?
No. The transition happens behind the scenes — monitoring and management tools are deployed remotely without touching user devices or interrupting work. Your staff simply get a new helpdesk number from the go-live date. Most notice improved response times, not disruption.
Q.What does switching IT provider cost?
Switching to Coreitech costs £25/user/month (Standard) or £50/user/month (Advanced — includes Microsoft 365 management, cyber security, dedicated account manager). There is no joining fee, no setup charge, and no call-out fees. The free IT audit is genuinely free with no obligation. Most businesses that switch save money compared to their previous provider when hidden call-out charges are factored in.
Q.Will my previous IT provider cooperate with the handover?
They are contractually obligated to provide reasonable handover assistance including system documentation, passwords, and access credentials. In practice, most outgoing providers cooperate professionally. If there is any difficulty, we can reconstruct your IT documentation independently through audit — we've done this many times. We handle all communication with your outgoing provider so you don't have to have difficult conversations.
Q.When is the best time to switch IT provider?
The best time to switch is when you've decided your current provider isn't meeting your needs — not at the "perfect" moment. That said, better timing includes: after a contract renewal window opens, during a quieter business period, or when planning an office move or Microsoft 365 migration (where a fresh provider can set things up correctly from the start). If your current setup has security gaps or unverified backups, delaying a switch is itself a risk decision.
Q.What should I look for when choosing a new IT provider in London?
Key things to look for: a written, guaranteed response SLA (not aspirational); fixed monthly pricing with no hidden call-out fees; proactive monitoring and patch management included; genuine cyber security capability (Cyber Essentials, EDR, email security) not just anti-virus; a named account manager; and references from businesses similar to yours. Avoid providers that give vague pricing until you've signed, or can't explain exactly what's included.
Ready to switch IT provider?
We'll handle everything.
Book a free IT audit — no obligation, no pressure. We'll assess your current environment, identify what needs improving, and show you exactly what switching would look like. Most transitions are done in 48 hours.