IT support for schools must cover KCSiE internet filtering, DfE Cyber Security Standards, UK GDPR for pupil data, MIS integration (SIMS, Arbor, Bromcom), and device management. Coreitech provides specialist school IT across London and the UK.
IT SUPPORT
FOR SCHOOLS
LONDON & UK
Schools have unique IT requirements — KCSiE-compliant filtering, DfE Cyber Security Standards, pupil data GDPR, MIS integration, and tight budgets. Coreitech provides specialist IT support for schools and academies across London and the UK that meets every statutory requirement.
Why schools need
specialist IT support
School IT is fundamentally different from business IT — and it requires specialist knowledge. The statutory safeguarding and filtering obligations under KCSiE, the Prevent duty, and the DfE Cyber Security Standards create compliance requirements that standard business IT providers simply don't understand. Data protection for pupils is more complex than GDPR for employees. MIS systems like SIMS and Arbor require specific integration knowledge.
The consequences of getting school IT wrong are serious: a safeguarding failure due to inadequate filtering can result in Ofsted findings and regulatory action. A data breach involving pupil personal data triggers ICO investigation. Ransomware during term time can close a school.
Coreitech provides IT support specifically designed for schools — understanding the statutory requirements, the EdTech ecosystem, the budget constraints, and the operational reality of supporting hundreds of devices used by children and young people across an academic year.
School IT compliance requirements
IT services for
schools & academies
10 Questions Every School Should Ask Their IT Provider
A practical guide for school businesses evaluating IT support providers — the questions to ask, the red flags to watch for, and the compliance requirements that matter for your sector.
- Can you implement KCSiE-compliant internet filtering and monitoring?
- Do you design high-density classroom Wi-Fi with staff/pupil/guest segregation?
- Can you support Microsoft 365 for Education and Google Workspace for Education?
- Do you provide safeguarding reporting tools for Designated Safeguarding Leads?
- Can you manage IT across multiple school buildings and temporary classrooms?
+ 3 more critical questions inside the full guide.
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IT support for schools —
questions answered
Q.What is the best IT support for schools?
The best IT support for schools combines statutory compliance expertise (KCSiE filtering, DfE Cyber Security Standards, GDPR for pupil data) with term-time aligned SLAs and MIS integration experience. Coreitech provides specialist IT support for schools across London and the UK, covering primary, secondary, academies, MATs, and independent schools — with a 15-minute critical response SLA and Cyber Essentials support built in.
Q.What IT support do schools need?
Schools have unique IT requirements that differ from standard business environments. They need: mandatory internet filtering and safeguarding tools compliant with KCSiE guidance and the Prevent duty; MDM for managing large fleets of pupil and staff devices (Chromebooks, iPads, Windows); integration with their MIS system (SIMS, Arbor, Bromcom); compliance with DfE Cyber Security Standards and GDPR for pupil data; and term-time aligned SLAs with on-site technician support. Coreitech specialises in all of these.
Q.What are the DfE Cyber Security Standards for schools?
The Department for Education published cyber security standards for schools in 2023, covering five domains: access management (appropriate user accounts and admin privileges), device security (patching, AV, device management), network security (firewalls, Wi-Fi segmentation), data backup and recovery, and incident response. Schools are expected to self-assess against these standards and work toward full compliance. Coreitech can conduct a DfE Cyber Security Standards gap assessment and provide a compliance roadmap.
Q.What internet filtering does our school need?
Schools must comply with the Prevent duty and KCSiE statutory guidance, which requires filtering of harmful, inappropriate, illegal, and extremism-related content. The filtering must be appropriate to the age range of pupils, regularly reviewed, logged, and reported to the Designated Safeguarding Lead (DSL). It must not block legitimate educational content. We deploy and manage filtering solutions from established providers (e.g. Smoothwall, iBoss, Lightspeed) that meet all UK statutory requirements.
Q.Can you support a multi-academy trust (MAT)?
Yes. Coreitech has experience supporting Multi-Academy Trusts across London and the UK. We provide centralised IT management across all schools in the trust — consistent device policies, shared security monitoring, a single IT helpdesk, and standardised EdTech platforms (Google Workspace or Microsoft 365). Centralised management typically delivers significant cost savings versus each academy managing IT independently.
Q.Do you support schools with limited IT budgets?
Yes. Schools often operate under significant budget constraints. We help maximise value — using Google Workspace for Education (free for schools), Microsoft 365 Education pricing, DfE procurement frameworks and approved suppliers, and ESFA-compliant procurement routes where required. We provide honest guidance on where to invest and where to save, and our per-school pricing is designed for school budgets.
Q.How do you handle GDPR and pupil data for schools?
Schools are data controllers under UK GDPR with specific obligations around pupil personal data — including the requirement for a Data Protection Officer (DPO) and compliance with Subject Access Request processes. We configure Microsoft 365 or Google Workspace with appropriate data governance controls, implement role-based access to pupil data, ensure backup and recovery procedures meet GDPR requirements, and support annual data protection reviews. We can also advise on DPO service provision.
Q.Can you integrate with our MIS (SIMS, Arbor, Bromcom)?
Yes. We support integration between school networks and all major UK MIS platforms — SIMS (Capita), Arbor, Bromcom, iSAMS, and SchoolBase. This includes ensuring appropriate network access for MIS systems, device synchronisation, and SSO (single sign-on) integration with Microsoft 365 or Google Workspace. We also provide helpdesk support for staff MIS issues.
Q.What is Cyber Essentials for schools?
Cyber Essentials is the UK government's baseline cyber security certification — increasingly important for schools. The DfE references Cyber Essentials as part of its cyber security guidance, and schools that hold Cyber Essentials certification receive free cyber liability insurance through IASME. The certification covers five controls: firewalls, secure configuration, access control, malware protection, and patch management. Coreitech provides end-to-end Cyber Essentials certification for schools.
IT support built for
schools & academies
Book a free school IT audit. We'll review your safeguarding controls, DfE Cyber Security Standards compliance, MIS integration, and device estate — no obligation.