Coreitech provides managed IT services for London businesses from £25/user/month — helpdesk, cyber security, Microsoft 365, monitoring & compliance. 4.9★. 200+ clients. London Bridge SE1. 0203 834 9728.
MANAGED IT
SERVICES
CENTRAL LONDON · 4.9★ · FROM £25/USER
Coreitech is a top-rated managed IT services company in Central London and across Greater London — 4.9★, 200+ London business clients. Full IT management: unlimited helpdesk, cyber security, Microsoft 365, 24/7 monitoring, and compliance. One fixed monthly price. Based at London Bridge SE1 — serving the City, West End, Canary Wharf, and all Central London areas.
What's included in our
managed IT services for London
Managed IT Helpdesk London
Unlimited remote and on-site IT helpdesk for London businesses. 15-minute critical response SLA. UK-based engineers. No ticket limits, no per-incident charges.
Managed Cyber Security London
EDR, email filtering, MFA, SOC monitoring, and Cyber Essentials certification — all managed 24/7. Protect your London business from ransomware, phishing, and data breaches.
Managed Microsoft 365 London
Full Microsoft 365 management — licensing, security (Defender, Intune), Teams, SharePoint, Entra ID, and Conditional Access. Certified Microsoft Partner.
Managed Backup & DR London
Automated backup, disaster recovery testing, and business continuity planning. RPO and RTO SLAs in every contract. Never lose data again.
Managed Network Services London
Network monitoring, leased lines, SD-WAN, enterprise Wi-Fi, and structured cabling — managed proactively to prevent outages before they happen.
Managed Compliance & Governance
Cyber Essentials, ISO 27001 readiness, GDPR IT governance, FCA operational resilience, and SOC 2 preparation — managed alongside your day-to-day IT.
Managed IT services vs
managed IT support — what's the difference?
Managed IT services is a broad term for outsourcing your entire IT function to an external provider. The provider takes proactive ownership of your IT environment — monitoring 24/7, preventing problems, managing cloud services, cyber security, compliance, and providing an always-on helpdesk. The key word is proactive.
Managed IT support typically refers more narrowly to the helpdesk and reactive elements — someone you can call when something breaks. Managed IT services includes support, but also everything else: infrastructure, security, cloud, strategy, and compliance.
For London SMEs, the most important distinction is this: a managed IT services provider becomes your de facto IT department — not just a support line. Coreitech's managed IT services include a dedicated account manager, quarterly strategic reviews, proactive infrastructure management, and the full range of IT disciplines in one fixed monthly fee.
| Feature | Managed IT Services | Break-Fix IT |
|---|---|---|
| Helpdesk | ✓ Unlimited | ✗ Per incident |
| Monitoring | ✓ 24/7 proactive | ✗ None |
| Patching | ✓ Automated | ✗ Manual/ignored |
| Cyber security | ✓ Included | ✗ Extra cost |
| Microsoft 365 | ✓ Fully managed | ✗ Reactive only |
| Pricing | ✓ Fixed monthly | ✗ Variable per call |
Managed IT services London:
common questions
Q.What are managed IT services in London?
Managed IT services in London means outsourcing your entire IT function — or specific parts of it — to a specialist IT company. The IT provider takes proactive responsibility for your IT infrastructure, monitoring systems 24/7, resolving issues before they impact the business, managing cyber security, maintaining Microsoft 365, and providing an unlimited helpdesk. Unlike break-fix IT support (where you call when something breaks), managed IT services prevent problems and maintain ongoing IT health for a fixed monthly fee.
Q.How much do managed IT services cost in London?
Managed IT services in London typically cost £25–£65 per user per month depending on the service level, business size, and compliance requirements. A basic managed IT package covering helpdesk, monitoring, and patching starts around £25/user/month. A comprehensive package including cyber security, Microsoft 365 management, Cyber Essentials, and compliance support is typically £35–50/user/month. Coreitech's all-inclusive managed IT services for London businesses start from £25/user/month.
Q.What is the difference between managed IT services and managed IT support?
"Managed IT services" and "managed IT support" are often used interchangeably, but there is a nuance. Managed IT support typically refers to the helpdesk and reactive elements — responding to IT problems when they occur. Managed IT services is a broader term covering proactive management of your entire IT estate — infrastructure, security, cloud, compliance, and strategic planning — not just helpdesk response. Coreitech provides both as part of one comprehensive managed IT service for London businesses.
Q.What should I look for in a managed IT services provider in London?
When choosing a managed IT services provider in London, look for: (1) A guaranteed SLA in writing — ideally 15 minutes for critical issues; (2) On-site engineer coverage across London, not just remote support; (3) Microsoft Partner status for proper M365 management; (4) Cyber Essentials certification capability; (5) No hidden charges — all-inclusive pricing; (6) Client references from similar London businesses; (7) Proactive monitoring, not reactive-only support. Coreitech meets all of these criteria and is rated 4.9★ by 200+ London clients.
Q.Do managed IT services include cyber security?
At Coreitech, yes — cyber security is integral to our managed IT services for London businesses, not a bolt-on extra. This includes: endpoint detection and response (EDR), email security and anti-phishing, multi-factor authentication (MFA) enforcement, patch management, 24/7 monitoring, and Cyber Essentials certification support. We believe you cannot have effective managed IT services without embedded cyber security — they are inseparable.
Looking for managed IT services
in London?
Book a free IT audit. We'll review your current IT environment, identify gaps, and show you what fully managed IT services would look like for your London business.