IT SUPPORT
DENTAL
PRACTICES
Coreitech provides specialist IT support for dental practices — from practice management software support to CQC compliance, GDPR, and NHS DSP Toolkit. Flat monthly fee. No call-out charges.
IT services built for
dental practices
Practice Management Software
Support for Exact, Dentally, Software of Excellence, R4, and SFD — configured, maintained, and backed up.
Cyber Security & CQC Compliance
Endpoint protection, patch management, and security policies aligned with CQC and NHS DSP Toolkit requirements.
Microsoft 365 for Dental
Secure email, Teams, and cloud storage configured for GDPR compliance — with data loss prevention policies.
GDPR & Data Protection
Patient data encryption at rest and in transit, access controls, and audit logging to meet ICO requirements.
Network & WiFi
Segregated patient WiFi, secure clinical network, and firewall configuration to protect patient data.
Multi-Site & Group Practices
Centralised IT management for dental groups and DSOs with multiple locations across London and the UK.
Why dental practices
choose Coreitech
We understand dental software
Our engineers are familiar with Exact, Dentally, R4, Software of Excellence, and SFD — so issues are resolved without lengthy escalations.
CQC-aware IT support
We understand the IT requirements of CQC inspections — from GDPR data handling to documented IT policies and business continuity plans.
NHS DSP Toolkit experience
For NHS dental practices, we help meet NHS Digital and DSP Toolkit requirements including cyber essentials and data security policies.
GDPR for patient data
Patient records are among the most sensitive data in any business. We implement encryption, access controls, and audit trails as standard.
Minimal disruption
Dental practices can't afford IT downtime. Our proactive monitoring and fast response mean issues are resolved before they affect clinical operations.
Fixed monthly cost
One predictable monthly fee per user — no call-out charges, no per-incident fees. Fully managed IT for the cost of part-time in-house support.
Is your dental practice experiencing
any of these IT problems?
Dental practice management software going down
When Dentally, Exact, or R4 fails, patient appointments, treatment records, and billing all stop. Every minute of downtime is lost revenue.
Patient data security and GDPR obligations
Dental records include personal health data and sensitive treatment information. A breach triggers ICO investigation and CQC concerns.
Intraoral camera and imaging integration failing
Dental imaging systems need reliable network and storage. Failures cause workflow disruption and missed diagnostics.
NHS claims processing delays
For NHS dental practices, EDI claims submission failures block income. Slow processing costs cash flow.
CQC inspection readiness gaps
CQC inspections examine data governance and cyber security. Practices without documented controls risk inspection findings.
BACS and payment processing failures
Patient payment processing and NHS reimbursement depend on stable systems. Failures disrupt cash flow.
10 Questions Every Dental Practice Should Ask Their IT Provider
A practical guide for dental practice businesses evaluating IT support providers — the questions to ask, the red flags to watch for, and the compliance requirements that matter for your sector.
- Can you support Exact, Dentally, Software of Excellence, R4, and SFD?
- Do you understand CQC and NHS DSP Toolkit compliance requirements?
- Can you configure secure access to EMIS Web, SystmOne, and Vision?
- Do you provide HSCN (N3) connectivity management?
- Can you implement GDPR-compliant handling of patient records?
+ 3 more critical questions inside the full guide.
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Dental practice IT
questions answered
Q.What IT support do dental practices need?
Dental practices typically need support for their practice management software (Exact, Dentally, R4, etc.), secure network infrastructure, GDPR-compliant data handling, CQC-aligned IT policies, NHS DSP Toolkit compliance (for NHS practices), reliable broadband, clinical PC maintenance, and disaster recovery for patient records. A managed IT provider experienced in the dental sector can cover all of these under one fixed monthly fee.
Q.Can you support Exact, Dentally, and other dental software?
Yes. Coreitech supports all major dental practice management systems including Exact (Software of Excellence), Dentally, R4+, SFD, and Kodak Dental. We handle installation, configuration, updates, integration with imaging systems, and day-to-day troubleshooting — working with the software vendors when escalation is needed.
Q.How do you help dental practices with GDPR compliance?
Patient records are special category data under GDPR. We implement encryption at rest and in transit, role-based access controls so only authorised staff access patient data, audit logging, secure email, and documented data retention policies. We also assist with ICO breach notification procedures and DPIA documentation where required.
Q.Do you support NHS dental practices with DSP Toolkit?
Yes. For NHS dental practices, we assist with meeting NHS Digital's Data Security and Protection (DSP) Toolkit requirements — including Cyber Essentials certification, documented IT policies, staff awareness training, and annual reassessment support.
Q.How much does IT support for a dental practice cost?
Managed IT support for dental practices from Coreitech costs £25/user/month (Standard plan) or £50/user/month (Advanced plan — includes Microsoft 365, cyber security, on-site engineers, and dedicated account manager). Both plans include unlimited helpdesk, proactive monitoring, and practice software support.