IT SUPPORT
CARE HOMES
& SOCIAL CARE
Coreitech provides specialist IT support for care homes and social care providers — CQC-aligned governance, DSPT compliance, care software support, and 24/7 reliable IT for environments where downtime isn't an option.
Managed IT for Care Homes
All-inclusive managed IT for care homes, nursing homes, and residential care providers. Reliable helpdesk, 24/7 monitoring, on-site engineers, and fixed monthly pricing supporting CQC-regulated environments.
Cyber Security for Social Care
Cyber security built for care sector compliance — ransomware protection, email security, endpoint detection, and dark web monitoring. Protecting sensitive resident data from breach.
Care Management Software Support
Expert support for Person Centred Software (PCS), Nourish, Caresys, Carehome.co.uk systems, and ATLAS eMAR. We understand the clinical and care management software your staff depend on.
Microsoft 365 for Care Providers
Microsoft 365 deployment and management for care organisations — Teams for staff communication, SharePoint for policies, Intune MDM for tablets used by care workers.
CQC-Aligned IT Governance
IT governance aligned to CQC Key Lines of Enquiry around safety and effectiveness. Data protection policies, access controls, audit trails, and DSPT (Data Security & Protection Toolkit) support.
Wi-Fi & Network for Care Environments
Reliable Wi-Fi infrastructure for care homes — staff clinical systems, resident Wi-Fi, nurse call integration, CCTV, and visitor access all on a robust, segmented network.
FAQs — IT support for care homes
Q.What IT support do care homes need?
Care homes need IT that supports both clinical care management systems (digital care planning, eMAR medication records, nurse call systems) and business operations (Microsoft 365, email, HR systems). IT must be reliable 24/7 as staff depend on it around the clock. Data security is critical — resident personal and medical data is highly sensitive and subject to GDPR and CQC regulation. Coreitech provides IT that supports the continuous operational demands of care home environments.
Q.Do you support the NHS DSPT (Data Security and Protection Toolkit)?
Yes. If your care home receives NHS-funded placements or NHS referrals, completing the DSPT is an important compliance requirement. We help care providers understand their DSPT obligations, implement the required technical controls, and complete their annual submission — including data mapping, access controls, staff training records, and incident reporting procedures.
Q.Can you support our digital care planning software?
Yes. We have experience supporting Person Centred Software, Nourish, Caresys, ATLAS eMAR, and other care management platforms. We manage the devices (tablets, handheld devices, desktop PCs) that care staff use to access these systems, ensure reliable connectivity throughout the building, manage updates and backups, and provide first-line support to staff.
Q.How do you support CQC compliance from an IT perspective?
CQC inspectors look for evidence that resident data is protected, that systems are reliable and accessible, that staff have appropriate access controls, and that your organisation can respond to incidents. We implement role-based access controls, comprehensive audit logging, encrypted storage, backup and recovery testing, and help you document your IT-related policies and procedures for CQC inspection readiness.
Q.How much does IT support for a care home cost?
Managed IT support for care homes typically costs £60–£90 per user per month for a comprehensive package covering helpdesk, monitoring, Microsoft 365, cyber security, and on-site engineer visits. We can also price per-site for smaller care homes with fewer technology users.