Managed IT support for London retail businesses from £25/user/month (Standard) or £50/user/month (Advanced — Microsoft 365, cyber security, on-site engineers). POS/EPOS support, retail Wi-Fi, PCI DSS compliance, multi-site IT. 4.9★ · 15-min SLA. 0203 834 9728.
IT SUPPORT FOR
RETAIL
LONDON · POS · PCI DSS
Rated 4.9★ · POS/EPOS specialists · PCI DSS · From £25/user/month
Coreitech provides managed IT support for London's retail sector — POS and EPOS support, retail Wi-Fi, PCI DSS compliance, multi-site IT management, and 24/7 monitoring. Fixed monthly pricing.
IT services for London retail businesses
Retail sectors we
support across London
London's retail sector is one of the most demanding IT environments. From high street chains to independent boutiques, from omnichannel retailers to franchise networks — each has unique technology requirements around POS reliability, payment security, and multi-site management.
Coreitech understands retail IT because we work with it every day. We know that POS failures mean lost sales. That PCI DSS compliance is non-negotiable for card payments. That multi-site consistency is essential for chain operations. And that customer data security is both a legal obligation and a brand trust issue.
Retail Sectors
Is your retail business experiencing
any of these IT problems?
POS system failures losing sales
When your point-of-sale system goes down, you can't ring up transactions. Every minute of downtime is lost revenue and frustrated customers walking out the door.
Inventory management system breaking
Retail depends on real-time inventory accuracy. System failures create stock discrepancies, overselling, and lost sales — both online and in-store.
Customer payment processing failures
Card processing, contactless payments, and online checkout failures mean lost transactions and customer frustration. Payment reliability is non-negotiable in retail.
Ecommerce platform downtime
For omnichannel retailers, website downtime costs sales directly. Customers buy from your competitors instead — and may never return.
Customer personal data security
Retailers hold customer purchase history, loyalty data, and payment information. A breach triggers GDPR enforcement, fines, and severe reputational damage.
Multi-site IT inconsistency
Different POS systems, inconsistent security, and uncoordinated support across retail locations create operational chaos and security gaps.
IT support pricing
for London retail businesses
All packages per user per month, fully inclusive. No call-out fees, no ticket limits, no hidden extras.
All prices exclude VAT. Microsoft 365 licences quoted separately. Minimum 5 users. Full pricing guide →
What London retail businesses say
"Coreitech standardised our POS systems across 6 London stores. No more inconsistency, no more downtime. Their monitoring catches issues before our staff even notice. Exactly what a multi-site retailer needs."
"PCI DSS compliance was a nightmare until Coreitech. They handled network segmentation, scanning, and SAQ completion — we passed first time. Now they manage our ongoing compliance. Excellent."
"As an independent retailer we couldn't afford full-time IT. Coreitech gives us enterprise-level support for £25/user. Our POS never fails, our Wi-Fi is rock solid, and they sorted our cyber security."
10 Questions Every Retail Business Should Ask Their IT Provider
A practical guide for retail businesses evaluating IT support providers — the questions to ask, the red flags to watch for, and the compliance requirements that matter for your sector.
- Can you support our POS — Lightspeed, Square, Vend, Shopify POS, Zettle?
- Do you provide PCI DSS compliance support with a pass guarantee?
- Can you design retail Wi-Fi segregated from POS and payment networks?
- Do you manage IT across multiple retail locations centrally?
- Can you protect customer data to GDPR standards?
+ 3 more critical questions inside the full guide.
Enter your details — we'll email the full guide to you instantly.
Retail IT support —
frequently asked questions
Q.Do you provide IT support for retail businesses in London?
Yes. Coreitech provides managed IT support for London retailers — from independent shops to multi-site retail chains. We support POS systems, retail Wi-Fi, payment infrastructure, EPOS, PCI DSS compliance, and back-office IT. Our engineers are available 24/7 for critical issues, and we understand the specific technology needs of retail businesses.
Q.Can you support our EPOS and payment systems?
Yes. We provide IT support for all major EPOS and payment systems used in retail — including Lightspeed, Square, Vend, Shopify POS, Zettle, Cloud POS, and traditional EPOS systems. We cover hardware maintenance, software support, network connectivity, payment terminal integration, and cloud-based POS platforms. We support the underlying IT infrastructure, not just the software.
Q.Can you support multiple retail locations across London?
Yes. We specialise in multi-site retail IT support — providing standardised infrastructure, centralised monitoring, and a single managed IT support contract covering all your London locations. Multi-site clients benefit from consistent systems, centralised reporting, coordinated rollouts, and a single helpdesk for all stores. No more managing multiple IT providers across different locations.
Q.Do you help with PCI DSS compliance for retail businesses?
Yes. PCI DSS compliance is critical for any retailer accepting card payments. Coreitech helps London retailers achieve and maintain PCI DSS compliance — including network segmentation (separating cardholder data from other networks), vulnerability scanning, firewall configuration, SAQ (Self-Assessment Questionnaire) completion, and ongoing compliance monitoring. Most retailers achieve compliance within 2–4 weeks with our guided process. 100% first-time pass rate.
Q.How much does IT support cost for a London retail business?
Managed IT support for London retail businesses from Coreitech costs £25/user/month (Standard plan) or £50/user/month (Advanced plan — includes Microsoft 365 management, on-site engineers, cyber security, PCI DSS compliance support, and 24/7 monitoring). Fixed monthly price with no hidden extras, no call-out fees, and no per-ticket limits. For a 15-person retail business, that's £375–£750/month all-inclusive.
Q.Can you set up retail Wi-Fi for our store or chain?
Yes. We design and install high-performance retail Wi-Fi networks that are completely segregated from your POS and payment networks. Retail Wi-Fi includes captive portal (login page), bandwidth management, guest network isolation, coverage mapping to ensure no dead zones in-store, and staff network segregation for security. We support single stores and multi-site chains.
Q.What cyber security do retail businesses need?
Retail businesses need enterprise cyber security protecting customer data, payment systems, and POS infrastructure. Key controls: NextGen endpoint detection and response (EDR), email security and phishing defence, network segmentation (PCI DSS requirement), MFA on all systems, patch management, dark web monitoring, and staff security awareness training. Retail is a prime target for ransomware and payment data theft — proactive security is essential. All included in Coreitech managed IT packages from £25/user/month.
Q.Do you provide 24/7 emergency IT support for retail?
Yes. Retail operates outside normal business hours — evenings, weekends, and peak trading periods. Our Advanced plan includes 24/7 monitoring with human on-call response for critical issues. Whether it's your POS failing during a busy Saturday, or your e-commerce platform going down during a sale event, our engineers are available to resolve issues quickly. Critical issues are triaged immediately regardless of time of day.
Get IT support for your retail business
Free IT audit — we'll review your POS systems, retail Wi-Fi, PCI DSS compliance, and security with no obligation. Most retail transitions complete in 48 hours.