IT support for manufacturing companies means specialist managed IT covering cyber security, Microsoft 365, Cyber Essentials certification, backup & DR, and 24/7 monitoring — IT built to keep factories and production businesses running without downtime. From £25/user/month, including supply chain cyber compliance.
IT SUPPORT FOR
MANUFACTURING
COMPANIES · 2026
Coreitech provides specialist IT support for manufacturing businesses across London and the UK. Our manufacturing IT support covers cyber security, Microsoft 365, Cyber Essentials certification, backup & disaster recovery, and 24/7 infrastructure monitoring — all at fixed monthly pricing from £25/user.
Why manufacturing companies need
specialist IT support
Manufacturing IT is not standard office IT. Manufacturing businesses run critical production scheduling, stock control, and quality management systems — and when those systems go down, the cost isn't just lost productivity, it's missed orders and disrupted production runs. They need IT support that understands manufacturing operations and the compliance requirements of supply chain customers.
Most IT companies don't understand how manufacturing supply chain compliance works, don't know why Cyber Essentials matters for OEM contracts, and treat a factory like any other office. Coreitech has supported London and UK manufacturing businesses across food production, precision engineering, electronics, and industrial manufacturing — understanding the specific compliance, connectivity, and uptime demands of each.
Manufacturing was the most ransomware-attacked sector in 2025 globally. With production lines that can't stop and business systems that drive every part of operations, proactive security and monitoring are not optional for manufacturing businesses.
Coreitech provides specialist IT support for manufacturing across London, the West Midlands, North West, Yorkshire, and the East of England — covering precision engineering, food production, electronics, and industrial manufacturing.
Which manufacturing businesses work with us?
What is IT support for manufacturing?
IT support for manufacturing is the managed delivery of technology operations for a manufacturing business — servers, networks, cyber security, Microsoft 365, and helpdesk — handled by a specialist provider under a fixed monthly contract. It is built around the realities of a factory environment: production downtime has a direct cost, supply-chain clients increasingly demand Cyber Essentials certification, and staff are split across head office, factory floor, and multiple sites.
Coreitech delivers IT support for manufacturing businesses across London and the UK from £25/user/month — with 24/7 infrastructure monitoring, Cyber Essentials and CE+ certification, Microsoft 365 management, and on-site engineers who understand production schedules. The result is fewer outages, faster issue resolution, and supply-chain compliance handled in one contract.
Cyber Essentials built in
CE and CE+ certification end-to-end — required by government, MOD, NHS, and major manufacturer supply chains. Typically 2–4 weeks, 100% first-time pass rate.
24/7 production monitoring
Servers, network, and business systems watched around the clock. A 2am server alert is actioned before it becomes a production stoppage or a missed order.
One helpdesk, every site
Office, engineering, commercial, and factory-floor teams all on one helpdesk with consistent security policies — whether you run one site or ten.
IT services for London manufacturing businesses
Backup & Disaster Recovery
Automated backup, disaster recovery planning, and business continuity for manufacturing businesses. Critical business systems and production data protected with tested recovery procedures — so a hardware failure or ransomware incident never halts operations.
Manufacturing Cyber Security
Endpoint detection and response, email security, MFA, patch management, and 24/7 SOC monitoring. Manufacturing is one of the most targeted sectors for ransomware — proactive security is essential to protect business data and continuity.
Cloud for Manufacturing
Microsoft 365 Business Premium, Azure cloud infrastructure, cloud migration, and hybrid cloud architecture for London manufacturing businesses. Full Microsoft licensing management and security hardening.
Server & Desktop Support
Managed server infrastructure, desktop and laptop support, and patch management for all office, engineering, and commercial staff across your manufacturing business. Proactive monitoring catches issues before they cause downtime.
Cyber Essentials for Manufacturing
End-to-end Cyber Essentials and CE+ certification — required for government supply chains, Ministry of Defence contracts, NHS frameworks, and major manufacturer supplier accreditation programmes. Typically completed in 2–4 weeks.
Microsoft 365 for Manufacturing
Microsoft 365 deployment, migration, and ongoing management for manufacturing businesses. Teams for shift communications, SharePoint for quality documentation and SOPs, and Intune MDM for devices across multiple sites.
IT Support for Hybrid Workforces
Managed IT support covering both office-based engineering, commercial, and finance teams, and supervisory staff — one helpdesk, consistent security policies, fixed monthly pricing.
Multi-Site Manufacturing IT
Centralised IT management across multiple factory and office locations. One managed IT provider for all sites — consistent support, security, and Microsoft 365 administration, regardless of how many locations you operate.
What IT support for manufacturing
should include
| Service | What it covers | Why it matters |
|---|---|---|
| Cyber Security | EDR, email security, MFA, patch management, 24/7 SOC | Manufacturing is the most targeted sector for ransomware |
| Cyber Essentials | CE & CE+ end-to-end certification | Required for government and major manufacturer supply chains |
| Microsoft 365 | Teams, SharePoint, Intune, Defender, Azure | Modern collaboration and security for manufacturing businesses |
| Backup & DR | Automated backup, disaster recovery, business continuity | Protect production data and business systems from loss |
| Server & Desktop | Managed servers, desktop support, patch management | Reliable infrastructure prevents unplanned downtime |
| Managed IT & Helpdesk | Unlimited helpdesk, monitoring, on-site engineers | IT downtime in manufacturing has direct production cost |
Coreitech vs other IT options for manufacturing
Not all IT support is equal for manufacturing businesses. Here's how specialist manufacturing IT support compares.
| Capability | Coreitech | Generic IT Company | In-House IT | Break-Fix |
|---|---|---|---|---|
| Manufacturing supply chain compliance | ✓ | Limited | No | No |
| Cyber Essentials for OEM/government contracts | ✓ | Extra cost | No | No |
| 24/7 infrastructure monitoring | ✓ | Business hrs | Business hrs | Reactive |
| Production downtime prevention | ✓ | Limited | 1 person | No |
| Multi-site IT management | ✓ | Limited | Difficult | No |
| 15-min critical SLA — in contract | ✓ | 2–4 hrs | Varies | Next day |
| Microsoft 365 multi-site management | ✓ | Basic | Rarely | No |
| ISO 27001 / ISO 9001 IT alignment | ✓ | Limited | No | No |
| Fixed monthly price (no surprises) | ✓ | Sometimes | Salary + | Hourly |
IT risks specific to
manufacturing businesses
Ransomware targeting manufacturing
Manufacturing was the most ransomware-attacked sector in 2024 and 2025. Attackers target manufacturers because downtime creates immediate pressure to pay. Proper endpoint protection, email security, and network monitoring are essential.
System downtime during production
Business system unavailability during production runs causes immediate operational chaos — missed orders, production scheduling errors, and manual workarounds that create quality and compliance risks. Proactive monitoring and fast support SLAs are critical.
Supply chain cyber certification failure
Manufacturing businesses losing contracts because they can't demonstrate Cyber Essentials certification is an increasingly common situation. Government frameworks and major manufacturers are enforcing this requirement strictly.
Server and infrastructure failure
Unplanned server failures or network outages can halt order processing, production scheduling, and communications across multiple sites. Reliable infrastructure with proactive monitoring and tested backups is not optional for manufacturing businesses.
Manufacturing IT support that understands your supply chain, your compliance, and your uptime demands.
Coreitech supports manufacturing businesses with the IT infrastructure, cyber security, and compliance expertise that generalist IT companies can't provide. We understand how IT downtime affects production scheduling, why Cyber Essentials matters for your supply chain contracts, and why 24/7 monitoring is non-negotiable when production can't stop.
How to switch your manufacturing firm's
IT support to Coreitech
Switching IT providers feels risky when your production systems depend on reliable IT infrastructure and 24/7 monitoring. Coreitech manages the entire transition — including inventory of your server environment, network documentation, and a go-live plan designed around your production schedule. Most manufacturing firm transitions complete in 48–72 hours with zero downtime.
We document your complete environment before we touch anything — server infrastructure, network architecture, backup systems, Microsoft 365 configuration — so we know your systems before day one.
Already have an internal IT person?
We work alongside them
Many mid-size manufacturing businesses (50–300 staff) have an internal IT coordinator who handles day-to-day helpdesk and user support, but lacks cyber security depth, Microsoft 365 expertise, or Cyber Essentials knowledge a modern manufacturer needs. Coreitech offers co-managed IT for manufacturing companies — your internal person handles first-line, while Coreitech provides specialist escalation, 24/7 monitoring, cyber security architecture, and Cyber Essentials certification management.
IT compliance for manufacturing —
ISO 9001, ISO 27001, GDPR, CE+
Cyber Essentials & CE+
End-to-end certification management. Required for MOD, NHS, and government supply chains. Typically completed in 2–4 weeks. We handle the technical remediation, not just the questionnaire.
ISO 27001 alignment
Coreitech helps manufacturing businesses align their IT infrastructure with ISO 27001 requirements — asset management, access control, incident response, and supplier security. Full audit trail documentation.
GDPR for manufacturers
Manufacturing businesses hold significant personal data — employees, customers, supply chain contacts. Coreitech ensures your IT infrastructure supports GDPR compliance including secure data handling, access controls, and breach response.
ISO 9001 IT support
Quality management systems (QMS) rely on stable, auditable IT. Coreitech supports ISO 9001 quality management IT infrastructure — document control systems, audit logging, and version-controlled SOPs on SharePoint.
Supply chain cyber requirements
Tier-1 OEM customers increasingly mandate Cyber Essentials, ISO 27001, and GDPR compliance from their supply chain. Coreitech helps tier-2 and tier-3 suppliers achieve and maintain these certifications to protect contract positions.
Microsoft 365 compliance
Data retention policies, eDiscovery, and audit logging within Microsoft 365 to support regulatory and customer compliance requirements. Coreitech configures and manages these controls for manufacturing businesses.
10 Questions Every Manufacturer Should Ask Their IT Provider
A practical guide for manufacturing businesses evaluating IT support providers — the questions to ask, the red flags to watch for, and the compliance requirements that matter for your sector.
- Can you provide Cyber Essentials Plus certification end-to-end?
- What happens at 2am when a server alert fires — what is your monitoring SLA?
- Have you worked with manufacturing businesses in our sector (food, engineering, electronics)?
- How do you handle the transition from our existing IT provider with minimal disruption?
- Do you understand the compliance requirements of our supply chain customers?
+ 3 more critical questions inside the full guide.
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Manufacturing IT FAQs —
London & UK
Q.What IT support do manufacturing companies need?
Manufacturing businesses have IT requirements that go beyond standard office environments. They need: reliable server and network infrastructure that keeps production scheduling and stock control running; Cyber Essentials certification increasingly required by supply chain clients; 24/7 infrastructure monitoring because downtime has direct production cost implications; and Microsoft 365 management for multi-site collaboration. Coreitech provides managed IT built specifically for these demands.
Q.Is Cyber Essentials required for manufacturing supply chains?
Yes — and this requirement is expanding rapidly. Government supply chains (including MOD, NHS, and central government frameworks) effectively mandate Cyber Essentials. Major manufacturers increasingly require CE certification from their tier-2 and tier-3 suppliers as a condition of contract. The Cyber Essentials scheme is also cited in the Procurement Policy Note PPN 09/14. Coreitech provides full end-to-end Cyber Essentials and Cyber Essentials Plus certification — typically completed within 2–4 weeks for most manufacturing businesses.
Q.How much does IT support cost for a manufacturing company in London?
Managed IT support for London manufacturing businesses costs £25/user/month (Standard plan) or £50/user/month (Advanced plan — includes Microsoft 365 management, on-site engineers, 24/7 monitoring, cyber security, and dedicated account manager). For a 20-person manufacturing business that's £500–£1,000/month all-inclusive. We provide fixed, transparent pricing with no hidden charges, no call-out fees, and no per-ticket limits.
Q.Can you help our manufacturing business with Microsoft 365 migration?
Yes. Coreitech manages full Microsoft 365 migrations for manufacturing businesses — from legacy on-premise Exchange and file servers to Microsoft 365 Business Premium. This includes Teams deployment for shift communications, SharePoint for quality documentation and standard operating procedures, Intune MDM for tablets and devices, and Microsoft Defender for Business endpoint security. We plan migrations around production schedules to ensure zero disruption.
Q.Do you provide IT support for manufacturing businesses outside London?
Yes. While our primary base is London, Coreitech provides managed IT support for manufacturing businesses across the UK — including the Midlands, North West, Yorkshire, and South East. We have regional engineers and provide remote-first support with on-site visits when required. For multi-site manufacturers, we manage all UK locations under a single managed IT contract.
Q.How do I switch my manufacturing company's IT support to Coreitech?
Switching IT providers for a manufacturing business requires careful planning around your production schedule. Coreitech manages the entire transition: we conduct a free IT audit first, documenting your server environment, network architecture, and monitoring requirements. We then provide a fixed-price proposal with a detailed onboarding plan. We handle everything — notifying your incumbent provider, documenting all configurations, building your monitoring stack, and scheduling go-live around your production runs. Most manufacturing transitions complete within 48–72 hours with zero disruption.
Q.Can Coreitech work alongside our in-house IT person?
Yes. Many manufacturing businesses have an internal IT coordinator who handles day-to-day helpdesk but lacks cyber security depth, Microsoft 365 expertise, or Cyber Essentials knowledge. Coreitech offers co-managed IT for manufacturers — your internal person handles first-line support while Coreitech provides specialist escalation, 24/7 monitoring, cyber security architecture, Cyber Essentials Plus certification, and on-site engineering backup. This is common in manufacturing businesses with 50–300 staff.
Q.Do you help manufacturing companies with ISO 27001 or ISO 9001?
Yes. Coreitech helps manufacturing businesses align their IT infrastructure with ISO 27001 (information security management) requirements — including asset management registers, access control policies, incident response procedures, and supplier security assessments. For ISO 9001 (quality management), we support the underlying IT infrastructure for QMS platforms, document control on SharePoint, and audit logging. We also assist with Cyber Essentials and GDPR requirements.
Q.What questions should I ask an IT support company for my manufacturing business?
Key questions to ask before choosing a manufacturing IT support provider: (1) Can you provide Cyber Essentials Plus certification end-to-end? (2) What is your monitoring SLA — what happens at 2am when a server alert fires? (3) Have you worked with [our industry] manufacturing — food, engineering, electronics, etc.? (4) How do you handle the transition from our existing IT provider with minimal disruption? (5) Do you understand the compliance requirements of our supply chain customers? (6) Can you manage Microsoft 365 across multiple sites? Coreitech answers yes to all of these for manufacturing clients across London and the UK.
How we deliver manufacturing IT support
Our methodology is built around the realities of running a manufacturing business — production schedules, supply chain compliance, and multi-site operations.
Infrastructure audit
Every engagement starts with a full inventory of your server environment, network architecture, production-critical systems, and supply chain compliance posture.
Production-aware SLAs
Our 15-minute critical response SLA applies 24/7 — because manufacturing doesn't stop at 5pm. Server alerts at 2am are actioned before they become production stoppages.
Compliance by default
Cyber Essentials certification, ISO 27001 alignment, and GDPR-compliant data handling are included — not bolted on after a supply chain audit fails.
24/7 continuous monitoring
Round-the-clock monitoring of servers, networks, and business systems — issues resolved before they reach your production floor or cause missed orders.
Manufacturing IT support across London & the UK
London Manufacturing
West Midlands
North West
IT support built for
London's manufacturing sector
Book a free IT audit. We'll review your server environment, network architecture, cyber security posture, and Cyber Essentials readiness — no obligation.