Managed IT support for London hospitality businesses from £25/user/month (Standard) or £50/user/month (Advanced — Microsoft 365, cyber security, on-site engineers). 24/7 helpdesk, POS/EPOS support, guest Wi-Fi, PCI DSS compliance. 0203 834 9728.
IT SUPPORT FOR
HOSPITALITY
LONDON · HOTELS · RESTAURANTS
Rated 4.9★ · 24/7 Helpdesk · POS/EPOS · PCI DSS · From £25/user/month
Coreitech provides managed IT support for London's hospitality sector — hotels, restaurants, bars, and event venues. POS support, guest Wi-Fi, PCI DSS compliance, PMS integration, and 24/7 monitoring. Fixed monthly pricing.
IT services for London hospitality businesses
Hospitality sectors we
support across London
London's hospitality sector is one of the most dynamic and demanding IT environments. From boutique hotels in Mayfair to restaurant groups in Shoreditch, from historic pubs in Westminster to event venues in Canary Wharf — each has unique technology requirements.
Coreitech understands hospitality IT because we work with it every day. We know that guest Wi-Fi is now as essential as hot water. That POS failures mean lost revenue and frustrated customers. That PCI DSS compliance is non-negotiable for card payments. And that PMS integration must be seamless for bookings to flow smoothly.
Whether you're a single-site restaurant in Soho, a boutique hotel in Kensington, or a multi-site hospitality group across London — Coreitech provides IT support that understands your business and your guests' expectations.
Hospitality Sectors
Is your hospitality business experiencing
any of these IT problems?
Booking and reservation system failures
When your booking engine or PMS fails, guests can't book rooms. Every minute of downtime is lost revenue and damaged reputation.
Guest WiFi and network reliability
Guest experience depends on reliable WiFi. Slow or failing internet damages online reviews and repeat bookings — especially for business travellers.
Payment processing and billing failures
Credit card processing, room charges, and ancillary billing must be reliable. System failures lose revenue and create guest disputes at checkout.
Guest personal data security
Hotels hold guest names, credit cards, passport data, and loyalty information. A breach triggers GDPR enforcement, fines, and severe reputation damage.
Staff access and security
Managing staff access to guest data, room systems, and payment processing requires tight IT controls and proper offboarding when staff leave.
Slow IT support impacting service
In hospitality, IT issues directly impact guest experience. Slow response destroys reviews, ratings, and repeat bookings. You need hospitality-specialist IT support.
IT support pricing
for London hospitality businesses
All packages per user per month, fully inclusive. No call-out fees, no ticket limits, no hidden extras.
All prices exclude VAT. Microsoft 365 licences quoted separately. Minimum 5 users. Full pricing guide →
Hospitality IT success
stories
Boutique Hotel Group — 5 Properties
Restaurant Group — 12 Sites
Event Venue — Grade II Listed
Hospitality technology
we support
Hospitality IT SLAs &
uptime guarantees
Critical Systems Guarantee
PCI DSS Certification
Full certification support — We handle the entire PCI DSS compliance process for hotels and restaurants accepting card payments.
Why London hospitality businesses
switch to Coreitech IT support
Hospitality IT specialists
We understand POS systems, PMS platforms, guest Wi-Fi, PCI DSS, and the unique pressures of hospitality. This is not generic IT support — it is hospitality-specialist expertise.
24/7 support for 24/7 operations
Hotels never close and neither do we. Our Advanced plan includes 24/7 monitoring with human on-call response. Whether it is 3am and your PMS fails or guest Wi-Fi goes down, we are available.
PCI DSS compliance experts
We have helped dozens of London hotels and restaurants achieve PCI DSS certification — network segmentation, vulnerability scanning, SAQ completion, and ongoing compliance monitoring. First-time pass rate: 100%.
Multi-site hospitality experience
We support restaurant groups, hotel chains, and multi-venue hospitality businesses across London. Centralised IT management with local on-site support when needed. Standardised systems across all locations.
Fixed pricing — no surprises
One price per user per month. No per-incident charges, no call-out fees, no emergency surcharges. Your invoice is exactly what you agreed on day one — critical for hospitality budgeting.
Fast onboarding — zero disruption
Switching IT provider takes 48 hours with zero disruption to guests or operations. We handle everything — documentation, monitoring deployment, security hardening. Most clients notice improvement within the first week.
What London hospitality businesses say
"Coreitech transformed our IT. Our guest Wi-Fi is now rock solid, POS systems never fail, and their 24/7 support means issues are fixed before guests notice. Exactly what a hotel needs."
"As a restaurant group with 8 London sites, we needed IT support that understood multi-site POS management. Coreitech delivers — consistent systems, fast response, and they get hospitality."
"PCI DSS compliance was a nightmare until Coreitech. They handled network segmentation, scanning, and SAQ completion — we passed first time. Now they manage our ongoing compliance. Excellent."
3 steps to better IT
for your hospitality business
Free Hospitality IT Audit
Tailored IT Strategy
Go Live in 48 Hours
10 Questions Every Hospitality Business Should Ask Their IT Provider
A practical guide for hospitality businesses evaluating IT support providers — the questions to ask, the red flags to watch for, and the compliance requirements that matter for your sector.
- Can you support our POS — Lightspeed, Toast, Square, Micros?
- Do you provide PCI DSS compliance for card payment environments?
- Can you design high-density guest Wi-Fi segregated from staff networks?
- Do you support hotel PMS — Opera, Cloudbeds, RoomRaccoon?
- Can you provide 24/7 support for 24/7 hospitality operations?
+ 3 more critical questions inside the full guide.
Enter your details — we'll email the full guide to you instantly.
Hospitality IT support —
frequently asked questions
Q.Do you provide IT support for hotels and restaurants in London?
Yes. Coreitech provides managed IT support for hotels, restaurants, bars, event venues, and hospitality groups across London. We understand the specific technology needs of hospitality businesses — from POS systems and guest Wi-Fi to PMS integration and PCI DSS compliance. Our engineers are available 24/7 for critical issues.
Q.Can you support our POS and EPOS systems?
Yes. We provide IT support for all major POS and EPOS systems used in hospitality — including Lightspeed, Toast, Square, Revel, Micros, and other leading platforms. We cover hardware support, software updates, network connectivity, payment terminal integration, and cloud POS platforms for restaurants, bars, and hotels.
Q.What is PCI DSS and do you help with compliance?
PCI DSS (Payment Card Industry Data Security Standard) is a mandatory compliance framework for businesses that accept card payments. Coreitech helps hospitality businesses achieve and maintain PCI DSS compliance — including network segmentation (separating cardholder data from other networks), vulnerability scanning, firewall configuration, and SAQ (Self-Assessment Questionnaire) completion. Most hotels and restaurants achieve compliance within 2–4 weeks.
Q.Can you set up guest Wi-Fi for our hotel or restaurant?
Yes. We design and install high-density guest Wi-Fi networks that are completely segregated from your staff and operational networks. Guest Wi-Fi includes captive portal (login page), bandwidth management to prevent abuse, data retention compliance, and coverage mapping to ensure no dead zones in guest rooms, dining areas, or event spaces.
Q.Can you support our Property Management System (PMS)?
Yes. We support all major hotel PMS platforms including Opera, Cloudbeds, RoomRaccoon, Little Hotelier, and others. We handle PMS integration with booking engines, channel managers, payment gateways, and key card systems. Our team ensures your PMS is properly backed up, secured, and integrated with your wider IT infrastructure.
Q.How much does IT support cost for a hospitality business?
Managed IT support for London hospitality businesses costs £25/user/month (Standard plan) or £50/user/month (Advanced plan — includes Microsoft 365, cyber security, on-site engineers, and dedicated account manager). Both plans include unlimited helpdesk and 24/7 monitoring in one fixed monthly fee. For a 20-person hospitality business, that's £500–£1,000/month all-inclusive.
Q.Do you provide 24/7 emergency IT support for hotels?
Yes. Hotels operate 24/7 and so do we. Our Advanced plan includes 24/7 monitoring with human on-call response for critical issues. Whether it's 3am and your PMS fails, or your guest Wi-Fi goes down during a busy weekend, our engineers are available to resolve issues quickly.
Q.Can you support multi-site hospitality groups?
Yes. We support restaurant groups, hotel chains, and multi-venue hospitality businesses across London and the UK. We provide centralised IT management with local on-site support when needed. Multi-site clients benefit from standardised systems, centralised reporting, and coordinated rollouts across all locations.
Get IT support for your hospitality business
Free IT audit — we'll review your POS systems, guest Wi-Fi, PMS integration, and security with no obligation. Most hospitality transitions complete in 48 hours.