IT SUPPORT FOR
HR & PAYROLL
FIRMS UK
Coreitech provides specialist IT support for HR consultancies and payroll bureaus — Sage Payroll, BrightPay, ADP, employee data GDPR, and payroll run business continuity.
Managed IT for HR & Payroll Firms
All-inclusive managed IT for HR consultancies, payroll bureaus, and outsourced HR providers — unlimited helpdesk, proactive monitoring, on-site engineers. Built around the sensitivity of employee data and payroll processing.
HRIS & Payroll Software Support
Expert support for Sage Payroll, BrightPay, Moorepay, ADP, Ceridian Dayforce, Ciphr HRIS, Cezanne HR, HiBob, Personio, and all major HR information systems and payroll platforms. We understand payroll run dependencies and HMRC RTI integration.
Employee Data GDPR Security
Employee data is among the most sensitive personal data under UK GDPR — salaries, bank details, health information, disciplinary records. Enterprise-grade security protecting HRIS databases, payroll systems, and employee records.
Microsoft 365 for HR Firms
Microsoft 365 Business Premium for HR and payroll businesses — secure email, SharePoint for client HR document portals, Teams for client HR meetings, and Intune MDM for HR consultant devices.
ICO & UK GDPR HR Compliance
IT governance specifically aligned to the ICO's employee data guidance — lawful basis for employee data processing, retention schedules, DSARs, data sharing with third parties (HMRC, pension providers, benefits platforms), and breach notification procedures.
Payroll Run Security & Business Continuity
Payroll runs are time-critical — any IT failure on payroll day can delay employee pay and create immediate business consequences. We provide proactive monitoring and tested backup/recovery specifically designed around payroll run schedules.
IT support for HR & payroll:
common questions
Q.What IT support do HR consultancies and payroll bureaus need?
HR and payroll firms hold some of the most sensitive employee personal data — salaries, bank details, health information, and disciplinary records — for multiple client organisations. ICO enforcement in this area is significant, and a breach affecting payroll data is catastrophic for client trust. IT needs: HRIS and payroll software support (Sage, BrightPay, ADP), payroll run business continuity, employee data GDPR compliance, and cyber security protecting multiple clients' sensitive data.
Q.Can you support Sage Payroll, BrightPay, and ADP?
Yes. We support all major payroll and HRIS platforms including Sage Payroll, BrightPay, Moorepay, ADP iHCM, Ceridian Dayforce, Ciphr, Cezanne HR, HiBob, Personio, and IRIS Payroll. This includes HMRC RTI integration, pension provider data feeds, P60/P11D generation support, and the annual software upgrade management that payroll bureaus depend on.
Q.How do HR firms comply with ICO employee data requirements?
The ICO has specific guidance on employee data processing. Key requirements for HR firms: clear data processing agreements with client employers (as data processors), lawful basis documentation for each category of employee data processed, retention schedules aligned to employment law (typically 6 years post-employment), secure deletion processes, and DSAR procedures that can respond within 30 days. Coreitech helps HR firms build the IT infrastructure and documentation that evidences ICO compliance.
Q.How much does IT support cost for an HR or payroll firm?
Managed IT support for HR and payroll businesses costs £25/user/month (Standard — unlimited helpdesk, monitoring, on-site, payroll software support) or £50/user/month (Advanced — adds Microsoft 365, employee data cyber security, dedicated account manager). Payroll software support (Sage, BrightPay, ADP, etc.) is included in all plans at no additional charge.
Q.What happens if IT fails on payroll day?
Payroll failure is one of the most serious IT incidents an HR firm can face — client employees not being paid on time creates immediate HR and legal consequences. We provide proactive pre-payroll run health checks, 24/7 monitoring with critical alerts during payroll processing windows, and tested backup and recovery procedures. Most payroll-related IT issues are identified and resolved before they affect the payroll run.
Q.Can you support payroll bureaus processing for multiple client companies?
Yes. Payroll bureaus have complex multi-tenant data requirements — multiple client companies' employee data must be strictly segregated, with appropriate access controls ensuring payroll staff can only access the data for clients they're assigned to. We implement and manage the access control and data segregation architecture that multi-client payroll bureaus require for both security and GDPR compliance.
IT support built for
HR & payroll businesses
Free HR IT audit — payroll software, employee data security, GDPR compliance, and business continuity reviewed.