IT infrastructure support for healthcare from £25/user/month. Networks, cyber security, Microsoft 365 & backups for GP, dental, clinics & care homes. 15-min SLA. London & UK-wide.
IT SUPPORT FOR
HEALTHCARE
Infrastructure · Security · Microsoft 365
Practical IT support for healthcare practices — networks, cyber security, Microsoft 365, and backups. From £25/user/month.
Coreitech provides IT infrastructure support for UK healthcare businesses — GP practices, dental practices, private clinics, and care homes. We manage the IT your clinical systems run on, protect patient data, and work alongside your clinical system vendor when needed.
Is your healthcare practice experiencing
any of these IT problems?
Healthcare is the #1 ransomware target in the UK. If your practice faces any of the below, Coreitech can help with your IT infrastructure and security.
Unreliable networks and slow workstations
Clinical workflows depend on fast, stable IT infrastructure. Slow workstations, flaky Wi-Fi, and ageing servers frustrate staff and eat into appointment time.
Ransomware targeting patient data
Healthcare is the #1 ransomware target in the UK. Patient data commands high prices and practices have low tolerance for downtime — making them prime targets.
Patient data is special category under UK GDPR
Patient data attracts the strictest GDPR obligations and the highest ICO enforcement risk. Without proper encryption, access controls, and backups, practices face serious exposure.
No tested backup or recovery plan
If ransomware or hardware failure hits, a practice without tested backups faces catastrophic data loss. Many practices discover their backups don't work only when they need them.
HSCN or connectivity issues blocking NHS services
Health and Social Care Network connectivity is business-critical for NHS-connected practices. Connectivity issues cause immediate disruption to clinical workflows.
Clinical system vendor support gaps
Clinical systems like EMIS and SystmOne are vendor-supported, but when infrastructure issues affect them, you need an IT partner who can liaise with the vendor and resolve the underlying problem quickly.
IT support that understands
healthcare environments
Healthcare IT has specific considerations: patient data is special category under UK GDPR, NHS-connected practices rely on HSCN connectivity, and clinical systems like EMIS and SystmOne depend on stable infrastructure. We don't claim to be clinical system specialists — those applications are supported by their vendors. What we do is manage the IT infrastructure, security, Microsoft 365, and backups that your clinical systems run on, and we liaise with your clinical vendor when infrastructure issues affect clinical software.
Coreitech supports GP practices, dental practices, private clinics, and care homes across London and the UK. We implement the technical controls that frameworks like Cyber Essentials and the NHS DSP Toolkit ask about, and we're always transparent about where our support ends and the clinical vendor's begins.
Managed IT for Healthcare Practices
Fully managed IT support for GP practices, private clinics, dental practices, and care homes. Proactive monitoring, helpdesk, and on-site engineers covering your IT infrastructure, networks, and endpoints — fixed monthly price, no clinical system vendor lock-in.
Cyber Security & Patient Data Protection
Cyber security protecting sensitive patient data: MFA, encryption, endpoint detection, phishing protection, and backup aligned to UK GDPR and Cyber Essentials requirements for healthcare organisations.
IT Infrastructure for Clinical Environments
We support the IT infrastructure that clinical systems run on — networks, servers, workstations, connectivity, and printing — while working alongside your clinical system vendor (e.g. EMIS, SystmOne, Dentally) for application-level support.
Microsoft 365 for Healthcare
Microsoft 365 Business Premium setup and management for healthcare businesses. Secure email, SharePoint, and Teams with data governance controls appropriate for handling patient information.
Backup, Recovery & Business Continuity
Reliable backup and disaster recovery so your practice can keep operating through ransomware, hardware failure, or data loss. Tested backups, documented recovery plans, and rapid restore when it matters most.
IT Support for Private Healthcare
IT support for private clinics, physiotherapy practices, dental chains, care homes, and independent healthcare providers across the UK. Practical, responsive support that keeps your practice running.
Why healthcare businesses face
the most serious IT risks
Ransomware targeting patient data
Healthcare businesses are the #1 target for ransomware in the UK. Patient data is highly valuable and healthcare businesses have low tolerance for downtime — making them ideal targets for extortion.
ICO enforcement for patient data breaches
Patient data is special category data under UK GDPR. Breaches attract serious ICO enforcement attention and can result in significant fines and reputational damage.
IT infrastructure downtime
When networks, servers, or workstations go down, clinical workflows stop. Every minute of IT downtime affects patient appointments and revenue. Proactive monitoring and rapid response are non-negotiable.
Unreliable backups discovered too late
Many practices only discover their backups don't work when they need to restore. Untested backups are a serious risk that we address with monitored, verified, and regularly tested backup solutions.
How we set up IT support
for your healthcare practice
Free IT Audit
We assess your IT infrastructure, network, endpoint security, backups, Microsoft 365, and HSCN connectivity — with documented findings you keep regardless of whether you sign up.
Onboarding in 48hrs
Infrastructure documented, monitoring deployed, Microsoft 365 secured, backups verified. Most practice transitions complete in 48 hours with no disruption to patient care — coordinating with your clinical system vendor where needed.
Proactive Monitoring
24/7 automated monitoring across your IT estate — networks, servers, endpoints. Issues flagged and resolved before they cause downtime or disrupt patient appointments.
Ongoing Management
Monthly patching, verified backups, security updates, and quarterly IT reviews with your dedicated account manager — plus evidence of the controls we manage for DSP Toolkit and Cyber Essentials.
Honest, reliable IT support
for healthcare practices
"Coreitech manage our network, Microsoft 365, and endpoint security. They are upfront that clinical system issues go to the vendor, but they handle everything around it and liaise with EMIS support when needed. Exactly the kind of honest, dependable IT we wanted."
"We needed IT that understood dental practice infrastructure — imaging workstations, networks, backups. Coreitech sorted our cyber security and Microsoft 365 and left the Dentally support to the vendor. Clear boundaries, great service."
"After a ransomware scare, Coreitech rebuilt our IT with proper backups, MFA, and monitoring. They were honest about what they cover and what the clinical vendor covers. No over-promising, just solid IT support."
10 Questions Every Healthcare Practice Should Ask Their IT Provider
A practical guide for healthcare businesses evaluating IT support providers — the questions to ask, the red flags to watch for, and the compliance requirements that matter for your sector.
- Can you support the IT infrastructure around EMIS, SystmOne, and Dentally?
- Do you help implement NHS DSP Toolkit technical controls?
- Can you protect patient data to UK GDPR special category standards?
- Do you provide tested backup and ransomware recovery for clinical environments?
- Can you manage HSCN connectivity and NHS Mail coordination?
+ 3 more critical questions inside the full guide.
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IT support for healthcare:
common questions answered
Q.Do you support GP practices and NHS primary care?
Yes. We provide IT infrastructure support for GP practices and NHS primary care organisations — covering networks, endpoints, Microsoft 365, NHS Mail, HSCN connectivity, and cyber security. Clinical applications such as EMIS Web and SystmOne are supported directly by their vendors, but we manage the underlying IT environment they run on and liaise with clinical system vendors on your behalf when infrastructure issues affect clinical software.
Q.Do you support EMIS, SystmOne, and other clinical systems directly?
No — clinical systems like EMIS Web, SystmOne, and VISION are supported by their respective vendors under your clinical software contract. What we do is support everything around them: the network, servers, workstations, Microsoft 365, NHS Mail, endpoint security, backups, and connectivity. When a clinical system issue traces back to infrastructure, we work with the vendor to resolve it. We are always honest about where our support ends and the vendor's begins.
Q.Can you help with the NHS DSP Toolkit?
We can help implement the technical controls that the NHS Data Security and Protection (DSP) Toolkit asks about — MFA, encryption, patch management, endpoint protection, backups, and access controls. However, the DSP Toolkit is a self-assessment that the practice itself owns and submits. We provide the evidence of the controls we manage, but responsibility for the submission sits with your practice. We are transparent about this boundary.
Q.Do you support dental practices?
Yes. We support the IT infrastructure for dental practices — networks, imaging workstation hardware, Microsoft 365, backups, and cyber security. Clinical management systems such as Dentally, Exact, R4, and Carestream are supported by their vendors, but we ensure the hardware and network they depend on are reliable and secure, including X-ray imaging workstations and intraoral camera connectivity.
Q.What cyber security do healthcare businesses need?
Healthcare organisations are among the most targeted by ransomware attackers. Essential controls include MFA on all systems, endpoint detection and response, encrypted storage for patient data, regular patch management, secure email, and a tested backup and incident response plan. We implement all of these as part of our managed IT support, aligned to Cyber Essentials and UK GDPR requirements.
Q.Can you support private healthcare clinics and CQC registration?
Yes. We support private clinics, physiotherapy practices, and independent healthcare providers across the UK with their IT infrastructure, cyber security, and Microsoft 365. We can provide documentation of the technical controls we manage, which may support your CQC registration evidence — though CQC registration is owned and managed by your practice.
Q.How much does IT support cost for a healthcare practice?
Managed IT support for healthcare businesses from Coreitech costs £25/user/month (Standard plan) or £50/user/month (Advanced plan — includes Microsoft 365 management, on-site engineers, dedicated account manager, and cyber security). Both plans include unlimited helpdesk and 24/7 monitoring with no hidden charges.
Q.How quickly can a healthcare practice switch IT provider?
Most healthcare practice IT transitions complete within 48 hours. We manage all communication with your previous provider, retrieve documentation and credentials, deploy monitoring agents, secure your Microsoft 365 tenant, and ensure continuous IT coverage throughout the transition — coordinating with your clinical system vendor where needed so there is no gap in clinical access.
IT support built for
healthcare organisations
Book a free healthcare IT audit. We'll review your clinical systems, DSP Toolkit status, data security, and infrastructure — and give you an honest assessment with no obligation.