IT support for London care homes — CQC & DSPT compliance, Nourish, PCS & CareDocs support, resident data GDPR. From £25/user/month. 0203 834 9728.
IT SUPPORT
CARE HOMES
LONDON · CQC & DSPT
Coreitech provides specialist managed IT support for London care homes, nursing homes, and domiciliary care providers. CQC-aligned IT governance, DSPT compliance, care management software support (Nourish, PCS, CareDocs), and resident data security — from £25/user/month.
IT services for
London care homes
Managed IT for Care Homes
All-inclusive managed IT for residential care homes, nursing homes, and domiciliary care providers in London. Unlimited helpdesk, 24/7 monitoring, on-site engineers — fixed monthly price.
CQC & DSPT IT Compliance
IT governance aligned to CQC requirements and the NHS Data Security and Protection Toolkit (DSPT). Care homes requiring DSPT compliance need specific IT controls — we manage all of them.
Resident Data & GDPR Security
Resident health records, care plans, and personal data require the highest data protection standards. We implement encryption, access controls, and data governance for special category health data.
Care Management Software Support
Expert support for Nourish, Person Centred Software, CareDocs, iCare, Log my Care, Birdie, and all major care management platforms. We understand the technology that care homes run on.
Wi-Fi for Residents & Staff
Reliable Wi-Fi across the care home — for residents' tablets and video calls, staff clinical systems, and guest access — all securely segregated and managed.
Ransomware & Cyber Threat Protection
Care homes are increasingly targeted by ransomware due to the sensitive nature of resident data. We deploy EDR, email security, and MFA to protect your residents' information.
IT support for care homes:
common questions
Q.What IT support does a care home in London need?
A London care home needs IT support that understands the clinical, regulatory, and operational context of residential care. Key requirements include: support for care management software (Nourish, PCS, CareDocs), DSPT compliance IT controls, CQC-aligned data governance, secure Wi-Fi for residents and staff, reliable connectivity for always-on care systems, cyber security to protect sensitive resident data, and fast response when IT systems fail (care homes cannot afford downtime on clinical systems). Coreitech provides all of this as a specialist managed IT service for London care providers.
Q.Is DSPT compliance required for care homes?
Yes, if your care home accesses NHS systems (NHS Mail, shared care records, referral systems) or handles NHS patient data, DSPT compliance is required. Many local authority contracts and NHS Continuing Healthcare funding also require DSPT evidence. Coreitech helps care homes achieve DSPT compliance by implementing the required IT security controls — access management, patching, anti-malware, MFA, data backup, and incident response procedures.
Q.Do you support Nourish, Person Centred Software, and other care management platforms?
Yes. Coreitech supports all major care management platforms used in London residential and domiciliary care, including Nourish, Person Centred Software (PCS/Mobile Care Monitoring), CareDocs, iCare, Log my Care, Birdie, and Access Care Management. We manage the devices, connectivity, and access management that these systems depend on.
Q.How do care homes protect against ransomware?
Care homes hold extremely sensitive resident health data and are increasingly targeted by ransomware. Key protections: MFA on all accounts (prevents most credential-based attacks), endpoint detection and response (EDR) on all devices, email security filtering, regular patching, and tested backup and recovery processes. Coreitech implements all of these as part of managed IT for London care homes — and helps achieve Cyber Essentials certification which demonstrates an appropriate security baseline.
Q.What is the GDPR obligation for care home resident data?
Care home resident data is special category health data under GDPR, attracting the strictest data protection obligations. Requirements include: clear lawful basis for processing (care contract and vital interests for health data), explicit consent or appropriate exemptions for sharing with family members or other care providers, strict retention policies, data subject rights processes for residents and families, and security appropriate to the sensitivity of health data. ICO enforcement action against care providers for data breaches is increasing.
IT support for your
London care home
Free IT audit for London care homes. We'll review your DSPT compliance, care management software, resident data security, and connectivity.