MANAGED
MAC IT
LONDON & UK
Fully managed Mac IT support for London businesses — proactive Apple MDM, unlimited helpdesk, Microsoft 365 on Mac, and endpoint security. One fixed monthly price. No surprises.
Everything in your managed
Mac IT package
Unlimited Mac Helpdesk
15-minute critical SLA. Unlimited remote support for all macOS issues — one monthly price, no per-incident charges.
Apple MDM (Jamf / Intune)
Full Apple Business Manager and MDM setup. Zero-touch Mac deployment, policy enforcement, app management, remote wipe.
Microsoft 365 on Mac
Complete Outlook, Teams, OneDrive, and SharePoint management on macOS. Entra ID SSO and Conditional Access policies.
Mac Endpoint Security
NextGen antivirus, macOS patch management, FileVault encryption, and real-time threat monitoring for your Mac fleet.
Mac Infrastructure
Mac networking, VPN configuration, printer setup, and integration with your wider IT infrastructure.
On-Site Mac Engineers
London-based Apple-specialist engineers available on-site across all London areas when remote support isn't sufficient.
Compliance & Governance
GDPR-compliant Mac environments — encrypted devices, remote wipe policies, audit trails, and compliance documentation.
Dedicated Account Manager
A named point of contact who knows your Mac environment, tracks your IT roadmap, and manages your relationship proactively.
Why managed Mac IT beats
reactive support
- ✗ Pay per incident — costs unpredictable
- ✗ No proactive monitoring or patching
- ✗ Macs accumulate issues undetected
- ✗ No MDM — no fleet visibility
- ✗ Reactive: issues fixed after they cause downtime
- Fixed monthly cost — no surprises
- Proactive patching before issues strike
- Continuous fleet health monitoring
- Full MDM — visibility and control
- Issues caught before they cause downtime
Managed Mac IT support
frequently asked questions
Q.What is managed Mac IT support?
Managed Mac IT support is a proactive, all-inclusive IT service for businesses running Apple Macs. Unlike break-fix support (where you call when something breaks), managed Mac IT support covers unlimited helpdesk, Apple device management via MDM, proactive patch management, endpoint security, Microsoft 365 administration on macOS, and regular Mac health monitoring — all for a fixed monthly fee.
Q.How is managed Mac IT support different from a regular IT support contract?
Standard IT support contracts often treat Macs as second-class devices. Managed Mac IT support is built specifically for Apple environments — including Apple Business Manager zero-touch deployment, Jamf or Intune MDM, macOS patch management, FileVault encryption policy, and macOS-specific threat detection. You get Apple-specialist engineers rather than Windows generalists.
Q.What is included in Coreitech's managed Mac IT support?
Our managed Mac IT support includes: unlimited Mac helpdesk (15-min critical SLA), Apple MDM via Jamf or Microsoft Intune, Apple Business Manager setup, Microsoft 365 on Mac management, macOS patch management, NextGen AV endpoint security, FileVault encryption management, dark web monitoring, and a dedicated account manager.
Q.How much does managed Mac IT support cost in London?
Managed Mac IT support in London typically costs £70–£100 per user per month for a comprehensive package. This covers helpdesk, MDM, security, and Microsoft 365 management. For a 10-Mac business, that's £700–£1,000/month — significantly less than hiring an in-house Mac IT engineer (average salary £45,000–£60,000/year plus benefits).
Q.Do you use Jamf or Microsoft Intune for Mac management?
We use both, depending on your environment. Jamf Pro is the gold standard for Mac-only or Mac-heavy businesses. Microsoft Intune is ideal for organisations already in the Microsoft 365 ecosystem who want unified management of Macs and Windows devices. We recommend the right platform based on your specific setup.
Q.Can you manage Macs remotely without being on-site?
Yes — the vast majority of Mac management is done remotely via MDM and our remote helpdesk tooling. We can push software, enforce policies, deploy security updates, and troubleshoot most issues without needing an engineer on-site. For hardware issues or complex infrastructure work, our London-based engineers can be on-site within 30–60 minutes.
Switch to managed Mac IT today
Get a free Mac environment assessment and a clear fixed-price proposal for fully managed Mac IT support in London.