Coreitech provides truly unlimited IT support in London — no ticket caps, no call-out fees, no hidden charges. From £25/user/month. Covers all helpdesk, Microsoft 365, monitoring, and cyber security in one flat fee.
UNLIMITED IT
SUPPORT
London · No Caps · From £25/user
Coreitech provides truly unlimited IT support for London businesses — no ticket limits, no call-out fees, no hidden charges. One fixed monthly price per user covers everything: helpdesk, monitoring, patching, Microsoft 365, cyber security, and on-site engineers.
Unlimited IT support pricing
London
One fixed monthly price. Zero hidden charges. Raise as many support tickets as you need.
Why unlimited matters —
the problem with ticket-capped IT support
Staff self-censor when tickets are capped
When users know there's a monthly ticket limit, they put up with slow PCs, minor issues, and workarounds rather than "waste" a ticket. Problems grow silently.
Overage bills arrive at the worst time
Capped models spike in cost exactly when things go wrong — during a cyber incident, server failure, or busy period. Unlimited pricing protects your budget.
Capped models misalign incentives
A provider who profits from your ticket overages has no financial incentive to fix root causes. Unlimited providers win when your systems stay healthy.
Hidden per-ticket costs add up fast
At £15–30 per ticket, a busy 20-person London office generating 50 tickets/month pays £750–1,500 extra. Unlimited means one predictable invoice.
Unlimited IT support London —
questions answered
Q.What does unlimited IT support actually mean?
Unlimited IT support means there is no cap on the number of support tickets, helpdesk calls, or remote support sessions your business can raise per month. With Coreitech's unlimited IT support in London, you pay one fixed per-user monthly fee and raise as many support requests as you need — whether that's 5 or 500 in a month. There are no per-ticket charges, no "ticket bundle" top-ups, and no surprise bills at the end of the month.
Q.Is unlimited IT support really unlimited?
Yes, for standard managed IT support activities — helpdesk calls, remote support sessions, Microsoft 365 administration, patch management, and routine on-site visits. The unlimited scope covers all day-to-day IT support. Larger project work (e.g., a full server migration or new office fit-out) is quoted separately as a project, but routine support, moves, adds, and changes are fully included.
Q.How much does unlimited IT support cost in London?
Coreitech's unlimited IT support in London starts from £25 per user per month (Standard plan — unlimited remote helpdesk, 24/7 monitoring, patch management, NextGen AV, email security) or £50 per user per month (Advanced plan — adds Microsoft 365 management, Intune MDM, dark web monitoring, dedicated account manager, and unlimited on-site visits). All prices are fully inclusive — no hidden charges.
Q.Does unlimited IT support include on-site visits?
Yes, on the Advanced plan. On-site engineer visits to your London office are included in the monthly fee with no call-out charges. For Central London businesses, our engineers are based at London Bridge SE1 and can typically be on-site within 30–60 minutes. On the Standard plan, on-site visits are charged at a reduced managed rate when required.
Q.What is included in unlimited IT support?
Coreitech's unlimited IT support for London businesses includes: unlimited remote helpdesk (phone, email, portal), 24/7 infrastructure and endpoint monitoring, automated patch management, cyber security (NextGen EDR, email filtering, dark web monitoring on Advanced), Microsoft 365 administration, on-site engineer visits (Advanced), backup monitoring, network management, dedicated account manager, and quarterly IT strategy reviews. One fixed monthly fee — no ticket limits, no call-out fees.
Q.Why do some providers limit IT support tickets?
Many IT support providers in London bundle a set number of tickets per month (e.g., 10 or 20 per user) and charge overage when you exceed them. This model creates a perverse incentive — the provider profits from your problems. Coreitech's unlimited model aligns our interests with yours: the fewer issues you have, the more efficient we are, so we invest in proactive monitoring and prevention rather than waiting to bill you for incidents.
Unlimited IT support
for your London business
One fixed price. No ticket caps. No surprise bills. Free IT audit — no obligation.