Outsourced IT department for London SMEs from £25/user/month. Fully outsourced, co-managed, or virtual IT director models. Full team — helpdesk, Microsoft, security, on-site engineers. 15-min SLA. 0203 834 9728.
OUTSOURCED IT
DEPARTMENT
LONDON
Coreitech acts as your outsourced IT department for London SMEs — fully outsourced, co-managed, or virtual IT director models. A complete team of engineers, Microsoft specialists, and security analysts for a fraction of the cost of in-house IT.
Three outsourced IT models
for London businesses
Fully Outsourced IT Department
We become your entire IT function. Helpdesk, infrastructure, security, Microsoft 365, on-site engineers — all managed by Coreitech. No internal IT staff required. Best for SMEs with 5–100 users who want a complete, managed solution.
Co-Managed IT Support
You have some internal IT resource but need specialist support, out-of-hours coverage, or additional capacity. Coreitech works alongside your team — filling gaps in expertise, handling escalations, and covering periods of absence.
Virtual IT Director / vCIO
Strategic IT leadership without the cost of a full-time CTO or IT Director. We provide quarterly technology reviews, IT roadmaps, vendor management, and board-level reporting — aligned to your business objectives.
Outsourced IT vs in-house IT:
the real numbers
| In-house IT hire | Coreitech outsourced | |
|---|---|---|
| Annual cost (10 users) | £55,000–£75,000 (1 hire) | £3,000–£6,000/yr all-in |
| Coverage | 9–5, one person | 24/7 monitoring, full team |
| Expertise | Generalist | Helpdesk + Microsoft + Security + Network |
| Holiday/sickness cover | None — you're exposed | No single point of failure |
| Scalability | Hire/redundancy cycle | Per-user — scales instantly |
| Cyber security | Often neglected | Built-in — EDR, email, MFA, patching |
| Microsoft 365 | Self-managed | Fully managed at partner pricing |
Outsourced IT department pricing
for London SMEs
Standard — Fully Outsourced
£25/user/moAdvanced — Full IT Department
£50/user/moHow to set up your outsourced
IT department in 48 hours
Free IT Audit
We review your current IT setup, existing contracts, security posture, and Microsoft 365 configuration.
Onboard in 48hrs
Monitoring agents deployed, Microsoft 365 secured, helpdesk access provisioned. Seamless transition from your current setup.
24/7 Monitoring Live
Your entire environment monitored round the clock. Issues resolved before your team notices them.
Strategic IT Reviews
Quarterly IT strategy sessions with your account manager — roadmapping, vendor management, and future planning.
What London businesses say about
their outsourced IT department
"We consider Coreitech our off-site IT department. When our IT manager left we didn't rehire — we brought in Coreitech and got a full team for less than half the salary. The transition took two days."
"The co-managed model works perfectly for us. Our internal IT person handles first-line, Coreitech handles everything else — Microsoft 365, cyber security, infrastructure. It's seamless."
"Having a virtual IT Director on our board-level reporting has changed how we approach technology investment. We've cut wasted software spend by 30% in 12 months."
Outsourced IT department:
common questions
Q.What does "outsourced IT department" mean?
An outsourced IT department means a third-party IT company takes complete responsibility for your technology — acting as your IT department. Rather than hiring internal IT staff, you contract a managed service provider (MSP) like Coreitech who provides helpdesk, infrastructure management, cyber security, Microsoft 365, and on-site engineers for a fixed monthly fee. The result is a full IT team without the cost and HR complexity of employment.
Q.What is co-managed IT support?
Co-managed IT support is a hybrid model where your business has some internal IT resource, but supplements it with an external MSP. Your in-house person handles day-to-day user requests, while Coreitech provides specialist expertise (Microsoft 365, cyber security, infrastructure), 24/7 monitoring, and escalation support. This is ideal for businesses with 1–3 internal IT staff who need additional capacity or specialist coverage.
Q.What is a virtual IT department?
A virtual IT department (also called IT as a Service or ITaaS) is a fully outsourced model where an MSP provides all the functions of an internal IT department — but remotely and on-demand. This includes helpdesk support, infrastructure management, security operations, Microsoft 365 management, vendor management, and strategic IT planning. Coreitech operates as a virtual IT department for SMEs across London and the UK from £25/user/month.
Q.How much does an outsourced IT department cost?
Coreitech's outsourced IT department service costs £25/user/month (Standard — unlimited helpdesk, monitoring, on-site, patching, cyber security) or £50/user/month (Advanced — adds Microsoft 365 management, dedicated account manager, quarterly IT reviews). A 10-person business pays £250–£500/month all-inclusive — compared to £55,000–£75,000/year for a single in-house IT hire once you factor in salary, NI, pension, training, and cover.
Q.What is the difference between outsourced IT and managed IT support?
The terms are largely interchangeable. "Managed IT support" or "managed service provider (MSP)" typically describes the service model. "Outsourced IT department" describes the outcome — i.e., you are replacing or supplementing an internal IT function with an external provider. Coreitech provides both fully outsourced IT department services and co-managed models, depending on whether you have existing internal IT resource.
Q.What is an IT outsourcing company?
An IT outsourcing company (also called a managed service provider or MSP) is a business that takes on the management and support of another company's IT infrastructure, helpdesk, security, and cloud services. Coreitech is a London-based IT outsourcing company providing outsourced IT department services to SMEs across London and the UK. We are headquartered at London Bridge SE1 with a 15-minute critical response SLA.
Q.Can I switch from internal IT staff to an outsourced IT department?
Yes — and it's more common than people expect. Businesses typically make this transition when their IT hire leaves (avoiding the cost of re-hiring), when they outgrow one person's capabilities, or when they want specialist coverage without the salary cost. Coreitech manages the transition, often completing onboarding within 48 hours, and can work alongside departing staff during a handover period to ensure zero disruption.
Q.Which London businesses use outsourced IT departments?
Professional services firms (law, accountancy, financial services), healthcare practices, recruitment agencies, media companies, and technology startups are the most common users of outsourced IT departments in London. Typically these are businesses with 5–150 users who can't justify a full in-house IT team but need enterprise-level IT capability and security. Coreitech supports clients across all 32 London boroughs.
Ready to outsource your
IT department?
Free IT audit — no obligation. We review your setup and give you a clear all-inclusive quote. Most transitions complete in 48 hours.