Coreitech is a managed service provider (MSP) in London from £25/user/month. 24/7 monitoring, managed cyber security, Microsoft 365, and unlimited helpdesk. Microsoft Partner. 15-min SLA. 0203 834 9728.
MANAGED SERVICE
PROVIDER LONDON
Coreitech is an award-winning managed service provider (MSP) in London delivering complete managed IT services to SMEs — 24/7 monitoring, managed cyber security, Microsoft 365, helpdesk, and strategic IT leadership. Microsoft Partner. All for a fixed monthly per-user fee.
What our managed service provider
covers for your business
As a leading managed service provider (MSP) in London, Coreitech delivers comprehensive managed IT services — from helpdesk to cyber security, Microsoft 365 to infrastructure management. All included in one fixed monthly fee.
Managed Helpdesk & IT Support
Unlimited IT support with a 15-minute critical SLA. Remote-first with on-site engineers across London — no call-out fees. All user issues, all devices, all hours.
Managed Infrastructure
24/7 monitoring and management of servers, networks, firewalls, and cloud infrastructure. Proactive issue resolution before downtime occurs.
Managed Cyber Security
EDR, email security, MFA enforcement, dark web monitoring, and Cyber Essentials certification — delivered as a managed service, not a product you self-manage.
Managed Microsoft 365
Full lifecycle management of your Microsoft 365 environment — Teams, SharePoint, Intune MDM, Entra ID, Defender for Business, and licensing at partner pricing.
vCIO / Strategic IT
Virtual CIO services providing IT roadmapping, vendor management, technology investment planning, and board-level reporting — strategic IT leadership without the in-house cost.
Managed Patch & Compliance
Automated monthly patch management across all endpoints, servers, and network devices. Compliance reporting for Cyber Essentials, ISO 27001, and GDPR technical controls.
MSP vs break-fix IT:
why the model matters
| MSP (Coreitech) | Break-fix / ad-hoc | |
|---|---|---|
| Business model | Prevent problems — incentivised by uptime | Fix problems — more breaks = more revenue |
| Monitoring | 24/7 — issues caught automatically | None — you call when things fail |
| Monthly cost | Fixed per-user — fully predictable | Variable — spikes when things go wrong |
| Cyber security | Built-in — continuous management | Your problem — or charged per incident |
| Patching | Automated and verified monthly | Your responsibility |
| SLA commitment | 15-min contractual guarantee | Best efforts — no commitment |
| Strategic IT planning | Quarterly reviews, IT roadmap, vCIO | None — reactive only |
MSP pricing for
London SMEs
| Users | Standard MSP (£25/user) | Advanced MSP (£50/user) |
|---|---|---|
| 3–10 users | £75–£250/mo | £150–£500/mo |
| 11–25 users | £275–£625/mo | £550–£1,250/mo |
| 26–50 users | £650–£1,250/mo | £1,300–£2,500/mo |
| 51–100 users | £1,275–£2,500/mo | £2,550–£5,000/mo |
All prices + VAT. Monthly rolling or annual contracts. No hidden charges.
Why London SMEs choose Coreitech
as their MSP
Award-winning managed service provider
Recognised for excellence in managed IT services. Our 4.9★ Google rating from 87+ London SMEs reflects consistent delivery and genuine partnership.
30+ years as a London MSP
Founded in 1993. We've managed IT through Windows 95, the cloud era, and AI — evolving our managed services with every technology shift.
Microsoft Partner — verified
Our Microsoft Partner status is verified on Microsoft's partner directory. We manage Microsoft 365 environments of all sizes as a certified managed service provider.
15-min SLA — contractual
Not aspirational. P1 critical response time is in your contract. We've maintained this SLA consistently across our entire managed services client base.
£25/user/month — genuinely all-in
No cyber security add-ons. No call-out fees. No capped helpdesk. One fixed monthly price covering everything an SME needs from their managed service provider.
London Bridge SE1 — all boroughs
Central London location. On-site engineers reachable across all London boroughs. Remote managed services coverage extends UK-wide.
What clients say about
Coreitech as their managed service provider
"We've used three managed service providers over the years. Coreitech is the first one that feels like a genuine partner rather than a vendor. Their monitoring caught a failing server drive before it failed — we had no idea."
"The MSP model is clearly the right one — fixed cost, no surprises, everything managed. What makes Coreitech different is that the SLA is real. 15 minutes means 15 minutes, not "we'll try our best"."
"We were paying more per year on break-fix and incidents than we now pay Coreitech for a full managed service provider contract. And we had no monitoring, no patching, no cyber security. It was a no-brainer."
Managed Service Provider London:
common questions answered
Q.What is a managed service provider (MSP)?
A managed service provider (MSP) is an IT company that takes ongoing responsibility for managing a business's IT infrastructure, helpdesk, security, and cloud services — typically for a fixed monthly fee. Unlike break-fix IT (where you pay per incident), an MSP is proactively monitoring your systems, resolving issues before they cause downtime, managing patches and security, and providing strategic IT guidance. Coreitech is a London-based MSP providing managed IT services to SMEs from £25/user/month.
Q.What does an MSP do?
A managed service provider (MSP) provides: (1) 24/7 monitoring of your IT infrastructure — servers, endpoints, cloud, network; (2) Unlimited helpdesk support with guaranteed SLAs; (3) Automated patch management and security updates; (4) Managed cyber security — EDR, email filtering, MFA, dark web monitoring; (5) Microsoft 365 management — Teams, SharePoint, Intune, Entra ID; (6) On-site engineer visits; (7) Strategic IT planning and virtual CIO services. All for a predictable fixed monthly fee.
Q.How much does a managed service provider cost in London?
MSP pricing in London for SMEs typically ranges from £25–£60/user/month for a comprehensive managed service. Coreitech's MSP pricing is £25/user/month (Standard — unlimited helpdesk, monitoring, on-site, cyber security, patching) or £50/user/month (Advanced — adds full Microsoft 365 management, dedicated account manager, vCIO services, Cyber Essentials). A 10-person business pays £250–£500/month all-inclusive.
Q.What is the difference between an MSP and a break-fix IT company?
A break-fix IT company charges per incident — you call when things break, they fix it, they invoice. There is no ongoing monitoring, no proactive patching, and no cyber security management. A managed service provider (MSP) charges a fixed monthly fee and takes proactive responsibility for your entire IT environment — monitoring, preventing, and resolving issues continuously. MSPs are incentivised to prevent problems (unlike break-fix, where more incidents = more revenue). Businesses on MSP contracts spend 30–40% less on IT annually than those on break-fix.
Q.What is the difference between an MSP and in-house IT?
In-house IT means employing your own IT staff — typically one person for smaller SMEs. This creates a single point of failure (illness, resignation, expertise limits), costs £45,000–£75,000/year per person in London (salary + NI + pension + equipment), and provides limited expertise coverage. An MSP gives you a full team of specialists — helpdesk, Microsoft, security, network engineers — for a fraction of the cost, with no single point of failure and no HR overhead.
Q.How do I choose an MSP in London?
When choosing an MSP in London, evaluate: (1) SLA — get the contractual response time in writing (target: 15 minutes for P1 critical); (2) What's included — cyber security, on-site, patching, and Microsoft 365 should all be in the base price; (3) Microsoft accreditation — verify on Microsoft's partner directory; (4) Contract terms — monthly rolling preferred over long-term lock-ins; (5) Sector expertise — does the MSP support businesses like yours?; (6) Reviews — check Google and Trustpilot for your business size and sector.
Q.What is co-managed IT from an MSP?
Co-managed IT is a model where an MSP works alongside your existing internal IT resource — rather than replacing it. Your internal IT person or team handles first-line user support, while the MSP provides specialist expertise, 24/7 monitoring, security management, and escalation support. This is ideal for businesses with 1–3 internal IT staff who need additional capacity, specialist skills (Microsoft 365, cyber security), or out-of-hours coverage. Coreitech provides co-managed IT for London SMEs from £25/user/month.
Q.What sectors does Coreitech MSP serve in London?
Coreitech provides managed IT services as an MSP to London SMEs across professional services (law firms, accountants, financial services, recruitment), healthcare (dental practices, GP practices, private clinics), technology (startups, SaaS companies), property (estate agents, property management), media and creative, education (schools, academies), and charities. We have sector-specific expertise relevant to each industry's compliance and software requirements.
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