BUSINESS IT
SUPPORT
STRAND & COVENT GARDEN

Our all-inclusive managed IT support for Strand & Covent Garden businesses covers unlimited helpdesk calls, proactive 24/7 infrastructure monitoring, regular patch management, and on-site engineer visits — all for a single fixed monthly fee. No surprise invoices, no call-out charges, no per-ticket billing. Every managed client gets a dedicated account manager, a guaranteed 15-minute critical response SLA, and access to our team of Microsoft-certified and Cyber Essentials-trained engineers.

Cyber attacks on UK businesses are rising every year — and Strand & Covent Garden businesses are not immune. Coreitech provides a full-stack cyber security service: NextGen Endpoint Detection & Response (EDR), Microsoft Defender management, email security with anti-phishing and anti-spoofing, dark web credential monitoring, DNS filtering, multi-factor authentication enforcement, and employee security awareness training. We also deliver Cyber Essentials and Cyber Essentials Plus certification — required for government contracts, NHS supplier agreements, and many insurance policies.

Reliable, fast, and secure network infrastructure is the backbone of every business. Coreitech designs, installs, and manages business-grade network solutions for Strand & Covent Garden offices: structured cabling (Cat 6/6A/fibre), enterprise Wi-Fi (Cisco Meraki, Ubiquiti, Aruba), leased lines, SD-WAN, MPLS, VPN, and firewall management. Whether you're moving into a new office, expanding your network, or experiencing persistent connectivity issues, our certified network engineers deliver a permanent fix — not a workaround.

As a Microsoft Partner, Coreitech manages Microsoft 365 for dozens of Strand & Covent Garden businesses — from initial migration and licensing through to ongoing administration, security hardening, and user training. Our M365 service covers Exchange Online, Teams, SharePoint, OneDrive, Intune MDM for device management, Microsoft Defender for Business, Conditional Access, and Entra ID (Azure AD). We also manage Azure infrastructure, AWS migrations, and hybrid cloud environments.

Cyber Essentials is a UK Government-backed certification that protects businesses from 80% of common cyber attacks. Coreitech has a 100% first-time pass rate for both Cyber Essentials and Cyber Essentials Plus. Our consultants guide Strand & Covent Garden businesses through the full assessment, identify and remediate any gaps, and manage submission to the certification body. Certification is increasingly required for public sector suppliers, NHS contracts, MoD supply chains, and many insurance providers.

Whether you're running on-premise servers, a hybrid setup, or planning a full cloud migration, Coreitech's infrastructure team manages it all for Strand & Covent Garden businesses. We support Windows Server (all versions), Active Directory, Group Policy, SQL Server, file servers, backup & disaster recovery, and virtualisation platforms including VMware and Hyper-V. We also manage hardware procurement, warranty replacements, and end-of-life server migrations.

Our UK-based helpdesk supports Strand & Covent Garden businesses with rapid, friendly technical support via phone, email, Microsoft Teams, and remote access. Every ticket is triaged by a senior engineer — not a first-line script reader. We resolve over 90% of issues remotely, with on-site escalation available same-day for critical failures. All helpdesk interactions are logged, tracked, and reported monthly so you have full visibility of your IT health.

A robust backup and disaster recovery (BDR) strategy is essential for every Strand & Covent Garden business. Coreitech implements and manages immutable, offsite, and cloud-based backup solutions — protecting your business against ransomware, hardware failure, accidental deletion, and natural disaster. We test restores monthly and provide documented recovery time objectives (RTOs) and recovery point objectives (RPOs) in writing.

Coreitech delivers modern VoIP telephone systems for Strand & Covent Garden businesses — replacing legacy ISDN and analogue lines with cloud-based, feature-rich telephony. We supply and manage Microsoft Teams Voice (Direct Routing & Calling Plans), hosted PBX systems, and hybrid deployments. With ISDN switch-off complete, now is the time to move to a flexible, cost-effective VoIP solution that scales with your business.

For Strand & Covent Garden businesses that need strategic IT guidance without the cost of a full-time CTO, Coreitech's IT consultancy service provides virtual CIO/CTO support, technology roadmapping, IT audits, vendor selection, and project management. Whether you're planning a cloud migration, evaluating a new ERP system, preparing for a merger, or simply unsure if your IT is fit for purpose — our consultants provide independent, vendor-agnostic advice backed by 15+ years' experience.