Outsourced IT services for small business means a specialist provider manages your company's technology — helpdesk, 24/7 monitoring, cyber security, Microsoft 365, and on-site engineers — for a fixed monthly per-user fee. Coreitech provides outsourced IT for UK small businesses from £25/user/month, with a 15-minute critical SLA and 4.9★ rating.
OUTSOURCED IT SERVICES
FOR SMALL BUSINESS
UK · FROM £25/USER/MONTH
Coreitech delivers outsourced IT services for small business across the UK — unlimited helpdesk, 24/7 monitoring, cyber security, Microsoft 365, and on-site engineers. A full IT team for your company at a fraction of the cost of hiring in-house.
What are outsourced IT services
for small business?
Outsourced IT services for small business means hiring a specialist IT provider to manage your company's technology — servers, networks, cloud services, cyber security, Microsoft 365, backups, and end-user helpdesk — instead of employing an in-house IT person.
For most UK small businesses (3–50 staff), outsourcing IT is the clear choice. An in-house IT person costs £28,000–£45,000/year in salary alone — and you get one generalist with inevitable knowledge gaps. Outsourced IT from Coreitech gives you an entire team of certified specialists (Microsoft 365, cyber security, network, helpdesk) for a fraction of that cost.
You also eliminate the risks of a single point of failure — no holiday/sick cover gaps, no recruitment costs, no training overhead, and no worry about your one IT person leaving and taking institutional knowledge with them.
What's included
Outsourced IT services
for small businesses
Outsourced IT costs
for small business
All-inclusive per user per month. No callout fees, no ticket limits, no hidden extras.
All prices exclude VAT. Microsoft 365 licences quoted separately. Minimum 3 users.
Outsourced IT vs
in-house IT — small business
| Factor | Coreitech Outsourced IT | In-House IT (UK) |
|---|---|---|
| Annual cost (10 users) | £3,000–£6,000/yr | £32,000–£50,000/yr |
| Team size | Full team of specialists | 1 generalist |
| Response time | 15 min P1 SLA — contractual | Immediate — if available |
| Out-of-hours cover | 24/7 monitoring included | Overtime or unavailable |
| Security expertise | Dedicated security team | Depends on one person |
| Holiday/sick cover | Always available | Business exposed |
| Microsoft 365 expertise | Certified engineers | General knowledge only |
| Scalability | Scales instantly with your team | Hiring lag and cost |
How to switch your small business
IT support to Coreitech
What small businesses say about
our outsourced IT services
"As a 12-person architecture firm, we could not justify a full-time IT person. Coreitech gives us a full IT team for less than we paid for ad-hoc support. 15-minute response every time."
"Switched from break-fix to Coreitech managed IT. Our cyber security is now genuinely enterprise-grade — Cyber Essentials certified in 3 weeks. The peace of mind is worth every penny."
"We have 8 staff and Coreitech treats us like their biggest client. Microsoft 365 fully managed, zero downtime in 2 years, and they catch issues before we even notice them."
Outsourced IT services for
small business — FAQ
Q.What are outsourced IT services for small business?
Outsourced IT services for small business means hiring a specialist IT provider (like Coreitech) to manage, secure, and support your company's technology — instead of employing an in-house IT person. You get a full team of engineers (helpdesk, Microsoft 365, security, network) for a fixed monthly per-user fee. For most UK small businesses with 5–50 staff, outsourced IT is significantly cheaper, more secure, and more responsive than hiring in-house — and gives you access to specialist expertise no single employee could match.
Q.How much do outsourced IT services cost for a small business?
Outsourced IT services for small businesses in the UK cost £25–£50/user/month for fully managed services. For a 5-person business: £125–£250/month. For 10 users: £250–£500/month. For 20 users: £500–£1,000/month. Compare this to an in-house IT support person at £28,000–£45,000/year salary alone (before employer NI, pension, training). Coreitech offers transparent per-user pricing with no hidden charges, no call-out fees, and no ticket limits.
Q.Is outsourced IT support cheaper than hiring in-house IT?
Yes — significantly. An in-house junior IT support person costs £28,000–£45,000/year in salary alone, plus employer NI, pension, hardware, software, and training. For a 10-person business, outsourced IT from Coreitech costs £3,000–£6,000/year all-in — and you get an entire team of specialists (Microsoft 365, cyber security, network, helpdesk) rather than one generalist. You also avoid holiday/sick cover gaps, recruitment costs, and the risk of a single point of failure.
Q.What does outsourced IT services include for small businesses?
A complete outsourced IT service for small business includes: unlimited remote helpdesk (phone, email, portal); 24/7 proactive infrastructure monitoring; on-site UK engineers with no callout fees; Microsoft 365 management (Teams, SharePoint, Intune, Entra ID); patch management; cyber security (NextGen EDR, email filtering, dark web monitoring, MFA); backup monitoring and disaster recovery; network management; mobile device management; Cyber Essentials certification support; dedicated account manager; and quarterly IT reviews — all on a fixed monthly fee.
Q.What is the minimum number of users for outsourced IT support?
Coreitech provides outsourced IT services for small businesses from just 3 users. We work with many 3–10 person businesses — professional services firms, startups, consultancies, and family-run companies. Even at 3 users, you get the full 15-minute critical SLA, dedicated account manager, and complete security stack. Fixed per-user pricing means small businesses get enterprise-grade IT for a fraction of the cost of hiring in-house.
Q.How quickly do you respond to IT issues?
Coreitech outsourced IT support SLAs: Critical (P1) — 15-minute remote response, 24/7, 365 days. High priority (P2) — 1 hour. Standard (P3) — 4 hours. On-site London — 30–60 minutes from SE1. On-site major UK cities — same or next business day. All SLAs are contractual and tracked in monthly reports sent to every client. The 15-minute critical SLA applies 365 days a year, including out-of-hours and weekends.
Q.Can outsourced IT support work alongside our internal IT person?
Yes. Many small businesses (20–100 staff) have an internal IT coordinator who handles day-to-day helpdesk but needs specialist support for Microsoft 365, cyber security, or infrastructure. Coreitech offers co-managed IT — your internal person handles first-line support while we provide specialist escalation, 24/7 monitoring, security architecture, and Cyber Essentials certification. This gives you the best of both: day-to-day familiarity with your internal person, plus specialist depth from a full IT team.
Q.How do I switch my small business IT support to Coreitech?
Switching IT providers feels risky, but Coreitech manages the entire transition: we conduct a free IT audit first, document your systems and credentials, deploy monitoring, and ensure live helpdesk coverage from day one. We communicate directly with your current provider so you do not have to. Most small business transitions complete in 48 hours with zero disruption to your team. We schedule go-live around your business — never during critical periods.
Q.Do you provide outsourced IT services outside London?
Yes. Coreitech provides outsourced IT services for small businesses across the UK. Remote helpdesk covers every UK postcode, and on-site engineers are deployed to all major UK cities including London, Manchester, Birmingham, Leeds, Edinburgh, Bristol, Sheffield, Liverpool, Nottingham, Newcastle, Leicester, Cardiff, and more. One provider, one fixed monthly price, nationwide coverage.
Q.What cyber security is included in outsourced IT for small business?
Every Coreitech outsourced IT plan includes: NextGen EDR (endpoint detection and response) on every device; email security filtering (anti-phishing, anti-spam, malware scanning); dark web monitoring (alerts if your credentials are leaked); multi-factor authentication (MFA) enforcement; Microsoft Defender configuration; patch management; and Cyber Essentials certification support. Small businesses are prime ransomware targets — proactive security is included as standard, not an add-on.
Outsourced IT services
for your small business
Free IT audit — no obligation. We assess your current IT, identify risks, and recommend the right outsourced model for your business.