Outsourced IT support from £25/user/month — unlimited helpdesk, 24/7 monitoring, cyber security, on-site engineers. UK nationwide. 0203 834 9728.
OUTSOURCED
IT SUPPORT
FOR UK BUSINESSES
Rated 4.9★ · 94+ reviews · 100+ UK clients · Microsoft Solutions Partner
Coreitech is a UK outsourced IT support company providing a complete IT department on a fixed monthly fee — unlimited helpdesk, 24/7 monitoring, on-site engineers nationwide, Microsoft 365 management, and built-in cyber security. 100+ UK businesses trust us with their entire IT function. From £25/user/month, all-inclusive.
What is outsourced IT support
for UK businesses?
Outsourced IT support means contracting a specialist external IT company to manage your entire IT function on a fixed monthly fee — replacing or supplementing in-house IT staff. Your outsourced IT support provider becomes your IT department, responsible for helpdesk, 24/7 monitoring, cyber security, Microsoft 365, networking, and on-site engineer visits across the UK.
Coreitech is an outsourced IT support company based at London Bridge, supporting 100+ UK businesses from 5 to 200+ users. Outsourcing IT support is typically 60–80% cheaper than equivalent in-house IT headcount. A single IT support hire costs £35,000–£65,000/year (salary alone) — before employer NI, pension, equipment, and training. Coreitech's outsourced IT support starts at £25/user/month all-inclusive, giving you access to helpdesk engineers, Microsoft specialists, security analysts, and network engineers.
Unlike break-fix IT (pay-per-incident), outsourced IT support is proactive, not reactive. We monitor your infrastructure 24/7, patch systems automatically, and manage your security posture continuously. With over 40 years of combined experience, Microsoft Solutions Partner status, and our own ISO 27001 and Cyber Essentials Plus certifications, Coreitech is one of the UK's most trusted outsourced IT support providers.
What's included in outsourced IT support
Outsourced IT support pricing
for UK businesses
All prices exclude VAT. Microsoft 365 licences quoted separately. Minimum 5 users.
Why UK businesses choose
Coreitech for outsourced IT support
15-minute SLA — written into every contract
Not a target. Written into every outsourced IT support contract. 15-minute critical response for every UK client — the fastest SLA of any UK outsourced IT support company.
All-inclusive — no hidden charges
One fixed price per user per month. No per-incident fees, no callout charges, no surprise invoices. The price you agree is the price you pay. On-site visits included.
Cyber security built in — not an add-on
NextGen EDR, email filtering, dark web monitoring, MFA enforcement, and Cyber Essentials certification are included — not an expensive add-on like many outsourced IT providers charge.
Microsoft Solutions Partner
Verified Microsoft partner — your Microsoft 365 is managed by certified, accredited engineers. Intune, Entra ID, Defender, Teams, SharePoint — properly configured and secured.
48-hour provider transition
Switch from your current IT provider in 48 hours. We handle credential retrieval, documentation, vendor communications, and monitoring deployment. Zero gap in support.
Deep sector expertise
Law firms, financial services, accountancy, healthcare, charities, recruitment, and more. We understand your compliance obligations (FCA, SRA, DSPT, GDPR) — not generic IT.
"We outsourced IT to Coreitech and saved £38,000/year — with better response times and proper cyber security."
A 28-user recruitment agency in Mayfair was spending £58,000/year on a single IT manager plus ad-hoc contractor support. After outsourcing IT to Coreitech (Advanced plan — £50/user/month), their annual IT cost dropped to £16,800 while gaining 24/7 monitoring, NextGen EDR security, Microsoft 365 management with Intune, and a guaranteed 15-minute critical SLA.
Outsourced IT support vs in-house
UK cost comparison 2026
| Factor | Coreitech Outsourced IT | In-House IT (UK) | Break-Fix IT |
|---|---|---|---|
| Annual cost (20 users) | £6,000–£12,000/yr | £45,000–£65,000/yr (salary alone) | £15,000–£30,000 — unpredictable |
| Response time | 15 min critical SLA — contractual | Depends on availability | Best effort — no SLA |
| Out-of-hours cover | 24/7 monitoring included | Only if overtime paid | Rarely available |
| Cyber security | EDR, email, MFA, dark web — included | One person's knowledge | Not provided |
| Holiday & sick cover | Full team — always available | Business exposed | No cover |
| Microsoft 365 | Fully managed — Intune, Entra, Defender | One generalist's bandwidth | Extra cost per incident |
| Proactive monitoring | 24/7 automated — all endpoints | Manual — if set up | None |
Outsourced IT support for
UK businesses in every sector
Outsourced IT support across
every UK region
Remote helpdesk and 24/7 monitoring cover every UK business. On-site engineers available nationwide.
"Outsourcing IT to Coreitech was the best operational decision we made this year. Faster response than our previous in-house IT person, better cyber security, and we saved £35,000/year. Zero regrets."
"We were on break-fix IT for 8 years. Switching to outsourced managed IT with Coreitech has eliminated our downtime almost entirely. The proactive monitoring alone has caught 3 potential server failures."
"Coreitech handled the transition from our old IT company in 36 hours — our team didn't notice any disruption at all. The quality of support is genuinely excellent."
Outsourced IT support —
frequently asked questions
Q.What is outsourced IT support?
Outsourced IT support means handing responsibility for your entire IT operation to a specialist external provider — rather than employing in-house IT staff. Your outsourced IT support provider manages your helpdesk, 24/7 monitoring, cyber security, Microsoft 365, network, and on-site engineers on a fixed monthly per-user fee. It's the most cost-effective way for UK businesses to access enterprise-grade IT expertise without the overhead of a full in-house team.
Q.How much does outsourced IT support cost in the UK?
Outsourced IT support in the UK costs £25–50 per user per month for fully managed services. For a 20-person business, that's £500–1,000/month — versus £45,000–65,000/year for a single in-house IT hire (salary alone). Coreitech's outsourced IT support starts from £25/user/month and includes unlimited helpdesk, 24/7 monitoring, cyber security, and on-site engineers.
Q.What are the benefits of outsourced IT support?
The main benefits of outsourced IT support are: (1) Cost savings — a full IT team for less than one in-house hire; (2) Proactive monitoring — issues caught before they cause downtime; (3) Broader expertise — Microsoft specialists, security analysts, network engineers, not just one generalist; (4) 24/7 coverage — no holiday or sick gaps; (5) Scalability — add or remove users instantly; (6) Cyber security included — EDR, email filtering, dark web monitoring built in; (7) Predictable costs — one fixed monthly invoice.
Q.What does outsourced IT support include?
Coreitech outsourced IT support includes: unlimited remote helpdesk (phone, email, portal); 24/7 infrastructure and endpoint monitoring; on-site UK engineers with no callout fees; Microsoft 365 management (Teams, SharePoint, Intune, Entra ID); patch management and software updates; cyber security (NextGen EDR, email filtering, dark web monitoring, MFA); backup monitoring; network management; dedicated account manager and quarterly reviews.
Q.Is outsourced IT support right for my business?
Outsourced IT support is ideal for UK businesses with 5–250 users who need professional IT without the cost of building an in-house team. It's particularly valuable if you're currently using break-fix IT (paying per incident), have experienced downtime or security issues, need compliance support (Cyber Essentials, GDPR, FCA), or your business is growing and IT complexity is increasing. Coreitech offers a free IT audit to assess whether outsourced IT support is right for you.
Q.How quickly can we switch to outsourced IT support?
Most businesses transition to Coreitech's outsourced IT support within 48 hours. We handle everything — retrieving documentation and credentials from your current provider, deploying monitoring agents, securing your Microsoft 365 tenant, and ensuring your team has live helpdesk access from day one. The transition is invisible to your end users.
Get outsourced IT support
for your business
Free IT audit — we assess your current setup and show you exactly what outsourced IT support would cost vs your current model.